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IBM Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

why do you want to join bpo?

6 8694

1.How to describe my school days

12 58200

why u want to join voice process

12 51592

Tell me something about any ur tour?How u enjoy in that tour tell briefly?

1685

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 73088





how can you spend your day yesterday

1 7566

make a story - you were walking on ther road and you saw...........continue

2 5873

How can you say "Time Is Money"

1316

give a 5 mins speach on any topic of ur choice

4 10511

tell me about delhi . ??

5 67239

discribe a room with 4 walls .. ?

6 7226

why do u want change u r org

1253

How will you manage your KPI's? How will you deal with a customer who calls you and starts yelling at you?

1 4365

I want know about the bpo what is bpo

4 6725

what is costumer service

3 6402

Post New IBM Call Centre AllOther Interview Questions




IBM Call Centre AllOther Interview Questions


Un-Answered Questions

What is serum sickness?

55


How to create indexes with the TTable create function?

912


What is the web part life cycle??

69


What is rtrim php?

66


What is encodeuri() function?

112






Explain cyclomatic complexity?

92


hai this is sreenu...i also applied for the post of PO in syndicate bank..

1026


What is the default cache service of hibernate?

1


How to concatenate two strings in php?

109


Define fold line?

1


What is singleton pattern?

110


Why is stringbuffer called mutable?

104


How does qtp identify objects in the application?

143


Dear Experts, Please advice, what are the rate of WCT , and is it differ from individual to companies in case of deduction ( if i am the deducting person)

806


Can you tell me some of the widely used cryptographic algorithms?

1