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IBM Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

why do you want to join bpo?

6 8955

1.How to describe my school days

12 59488

why u want to join voice process

12 52697

Tell me something about any ur tour?How u enjoy in that tour tell briefly?

1767

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 73705





how can you spend your day yesterday

1 7686

make a story - you were walking on ther road and you saw...........continue

2 6031

How can you say "Time Is Money"

1399

give a 5 mins speach on any topic of ur choice

4 10761

tell me about delhi . ??

5 68567

discribe a room with 4 walls .. ?

6 7585

why do u want change u r org

1331

How will you manage your KPI's? How will you deal with a customer who calls you and starts yelling at you?

1 4484

I want know about the bpo what is bpo

4 6902

what is costumer service

3 6578

Post New IBM Call Centre AllOther Interview Questions




IBM Call Centre AllOther Interview Questions


Un-Answered Questions

How to redirect stdout to a file in python?

152


What is the difference between Custom Setting and Custom Labels and Custom Object?

15


What are the five types of operating system?

142


What is process of Vendor Reconciliation and which items will be Add and Less from ad per customer books likes step by step 1-Credit Note shown in vendor a/c but not booked in our a/c- Add or Less 2-Debit Note not shown in vendor a/c but booked in our a/c - Add or Less 3-Invoices not booked in our a/c but shown in vendor a/c- Add or Less 4-Payment booked in our books but not shown vendor- Add or Less If our balance is plus or minus rules is same. like 20000, (-20000) Sir, Provide your mobile n for clarify

793


What is scrollable cursor?

134






What are the various components of rail?

145


What are the benefits of apache storm?

1


In hidden markov model, how does the state of the process is described?

157


What are the ways to do a “table lookup” in sas?

184


which of the following is not an secondary constant a) array b) real c) union

195


Do you need the internet gateway for the peering connection.?

1


How consistent is the view of the data between and within multiple sessions, transactions or statements ?

1195


What do you use to label an antigen in radio immuno assay?

15


What is create database?

122


in 132kv substation CRT means

1603