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  • ABC aptitute test questions (20)
  • ABC interview questions (563)
  • ABC placement papers (2)
  • ABC technical test questions (48)



ABC Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

what is the need of communication skills?

20 31031

how did spent your yesterday?

42 295434

what is your strengths? what is your weaknesses? what motivate you?

5 11912

what are the works of qualist analyst in bpo

1154

1.How to describe my school days

12 52725





Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 70591

Can anybody help how to get job in HSBC BPO, Kolkata. Please mail me vodafone.rahaman@yahoo.com

3 6074

how did you spend your free time

16 23479

what i ask about myself in interview ?

7 7248

what is most memorable moment?

1 1601

why dont call centers prefer engineering students?

2 6154

HOW you spend the last day? how you spend the last Birthday.

901

Whay did you join us to B P O

1 1599

Post New ABC Call Centre AllOther Interview Questions



Un-Answered Questions

wHAT IS CAPACITANCE LATCHING? hOW TO CALCULATE CAPACITANCE LATCHING? hOW TO SOLVE THE PROBLEM IF CAPACITANCE LATCHING APPLIED?

801


What is factor not to be taken in consideration in mix design?

1429


How to operate soot blower boiler and economizer?

976


What is fi/co consolidation and give the steps to customization for fi consolidation?

1063


What are the different role of SAP FICO consultant during the different implementation phases of ASAP Road map. and what are the tool and documents he is using ?

1108






why hash functions are not used for encryption but authentication ?

781


how an accountant can do budgetery controls of expenses?

871


Where is the resultset of a sqlquery (which is fired by rsobj.open sqlquery,xxxx,xxxx) stored ?

1069


what is us staffing? describe the complete life cycle of the us staffing

2293


what is means of admistrative distance

856


high forex rate or low forex rate- which one will attract more foreign investment?( my doubt: if the ruppe value is more against dollar, foreign investor get les , else it resemble a week economy)

966


What is the "best" CM tool to use?

1088


How you can contact your client everyday ?

135


wht is the business process involved in sap-crm? what reports a sap-crm functional generate? what are the tools used in sap-crm?

4302


Assignment A software house got a project to automate sales/purchase department of a furniture store. The store management is clearly transferred their requirements to the software house management. There is no chance of changing the requirements afterwards. Software house management use waterfall process model to make the project. Given is the progress flow of water-fall process model In waterfall process model, the deliverable (document) produced in one phase serves as an input to the next phase. Suppose you are a project manager who is leading this project. It is decided to work and complete the project using waterfall process model approach. You are required to develop a plan in which the key task is to decide the deliverable that should be built during and after completion of each phase. Also give a description or required contents that must be included in those deliverables. You are not supposed to make the complete project. All you are required to do is to make a Project plan. In that, you need to give a set of deliverables (documents) which according to you, should be developed in each of the phase (Requirements, Designing, implementation, Testing, Maintenance). Also provide contents which should be there in each deliverable. The contents should be clear and have brief explanation. Note:: There are one folder and one file in the attached folder. The file is named as Assignment 4 write-up which is your assignment write-up. The other folder named Project deliverables is the folder in which you are required to organize and place your deliverables. Name of the document/deliverable saved in each folder should be mentioned in the file named checklist (This file is placed in the “Project deliverables” folder) For Example If you produce a deliverable named Requirement Specification (RS) in the “Requirements” phase. You need to do following tasks 1) Finalize the RS contents 2) Save the file in sub-folder named Requirements 3) Write the name of this document in the checklist file under the heading Requirements. Similarly, you need to make and save deliverables of each phase. Not all phases contain one deliverable. There must be some phases having more than one deliverables. PLEASE SIR PRIVIDE ME THE CHECK LIST FOR GIVE SENERION ? CHECKLIST ARE: 1-Requirements 2- Designing 3- Implementation 4- Testing 5- Maintenance

5279






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