Answer / narsimha

Hi
I think u have new to SAP CRM any way good,
It better to post some question after u get post some more
questions,
It is not way to post questions

What is the purpose or why are we maintaining the product
categories? Significance?

A) FOR CREATION OF PRODUCT U SHOULD HAVE A CATEGORY,
AND IF U WANT MAPS THE PRODUCT CRM-R/3 U HAVE TO maintain
proper categories ,based on categories u can control
product creation , for ex in r/3 we have material type same
as maintain here in CRM categories
What is meant by install base management?
For creation of service product u use Ibase product
t.code is IB51, FOR MORE DETAILS GO CR700 SERVICE PDF FILE
How is Bp in crm synchronized with R/3? What are all the
steps involved?
How to map the BP master data from R/3 to CRM
1. Identifying relevant R/3 account groups
2. Defining number ranges for CRM business partners
3. Defining CRM business partner groupings
4. Mapping R/3 account group to CRM classification by using
PIDE T-CODE in R/3
How to map the BP master data from CRM to R/3
1. Defining number ranges for CRM business partners
2. Defining CRM business partner
groupings
3. Creating R/3 account groups
4. Mapping CRM classification to R/3 account group

Can we do the partner determination based on SALES AREAS?
Where in it is the same
Can u give one scenario clearly?
transaction type. But it has to determine different
partners for different sales areas

Can a plant be assigned to multiples company codes?
We cannot assign one plant to multiples company codes

Can a sales org be assigned to multiples comp codes?
No we cannot assign
What is an IDOC ? Why do we use them? How do we process
them?
Idoc is intermediate document it is used for converting
data form legacy to crm or internal , Relevant transaction
codes:

WE09 / WE02 IDoc lists according to content. View IDocs via
specific IDoc number or business application detail
contained within the contents of a segment.

WE05 View IDocs

WE19 EDI test tool. Use to test inbound Function module
changes.

WE20 Partner profile configuration. Add partner detail
together with inbound and outbound relationships. We also
incorporate message control on the outbound IDocs. Utilize
the organizational units to trap functional errors for
further processing

WE30 Create IDoc extension type

WE31 Segment create

WE57 Assign function module to logical message and IDoc type

WE60 IDoc type documentation tool

WE82 Link Release detail to Extension IDoc Type

BD55 Conversion rule user exit. Link conversion rule user
exit to the different system \ partner combinations

BD87 Reprocess IDocs in error or waiting for action. (Both
inbound and outbound in 4.6. Use BD88 in prior versions)

BALA ALE Application Distribution

BALM ALE Master Data Distribution

What is meant by an RFC in middleware? What is the purpose?
RFC IS remote functional call it is used for call the
server SAP or non Sap, through RFC only server will connect
and data get replicate
Creation of RFC t.code is sm59

What is meant by document flow?
Through Document flow we can see the document where it is
coming from ,
And where it is,

1what is meant by leading transaction category?
Leading transaction categories is control the transactions,
diff business transaction having different categories for
ex :
Lead is BUS2000108
OPPT IS BUS2000111
SALES IS BUS200115 ETC

What are the various sources we have in the access sequence
in partner functions, Name 5-6 of them
1) Previous transactions
2) Current business partner
3) Org data management
4) Bp Relation ship.
5) Pricing hierarchy

What is a BADI, Function Module?
BADI IS business add in this can be use for adding new
functionality, which is not in standard package ,
Which table stores the values for Marketing Attributes?
Marketing attributes table CRMD_PROF_CHAR

What is the difference between win client, web client and
PCUI?
Win client is GUI where u can log in through SAP GUI , IT
is not flexible
Web client is web based user interface where u can log in
through web portal
What are the types of profiles in lead & opportunity?
What are the components of CIC?
Give the detailed structure from marketing planner to
service
What is the basic thumb rule of CRM?
Commonsense
Give the path for creation of service processes
THERE IS NO PATH FOR SERVICE PROCESS PLZ GO THROUGH THE
CR700 PDF FILE

What do sap crm consultants do in real-time?\
Work for SAP
Tell me about Landscape?
land scap is system enviorment, land scape consist of 3
server like development , test , production server


Why do u do bp search?
FOR identifying one bp in win client it will search bp
based on some options like ( name , phone number mail id ,
ani)
How do you classify BP?
is there any relation between Partner Function? and BP
Relationship
what is set type?
Collection of attributes
phases of ASAP methodology?
Accelerated SAP it is one of implementation methodology
It is having 5 phases
1) project preparation
2) business blue print
3) relation phase
4) final preparation
5) go live and support
what is the use of traction launcher in IC Web client?
It will launches one business transactions in web client

difference between system & user status profiles?
Automatically system controls the status in transactions
User status is user defend status user has to set status


Regards
k.narsimha
erp.narsimha@gmail.com

Answer / vamsi

What is the purpose or why are we maintaining the product
categories? Significance?
Ans) If want to create products that time we are maintaing
product categories and product groups. Product Categories
Means:- Groups of Different products.
Can we do the partner determination based on SALES AREAS?
Where in it is the same
transaction type. But it has to determine different
partners for different sales areas
Ans) Partner Determination is only done in marketing plan
under Campaign. In partner Tab Page we have to define
partner functions. Once we have to define Partner functions
and u have to done Access Sequence and Define Partner
Determination Procudure.
What is an IDOC ? Why do we use them? How do we process
them?
Idoc: Intermediate Documents. All CSV files is uploaded in
our CRM system after that this dates go to IDOC Format. Use
T-code We02/We19.
What is meant by an RFC in middleware? What is the purpose?
What is meant by document flow?
Ans) RFC: Remote Function Call. This Function Call is using
only in CRM - Middleware. If you Call to any other
Items/Business that time we are using RFC.
What is meant by document flow?
Ans) Document Flow means if you create any
Order(Sales/Service etc.,) that all information regarding
that document (from IDOC to Order) will be display in
Document flow.
what is meant by leading transaction category?
Ans) Under Transaction we are maintaing Transaction Category
(Sales,service Activity)
What is the difference between win client, web client and
PCUI?
Ans) WinClient: Its purley GUI Application.
Web Client: Its purley Web Based Application.
What are the prerequisites to create an opportunity?
Ans) Leads is Mandatory to Create an Opportunity.
what is the use of traction launcher in IC Web client?
Ans)Based on your requirement we can launch any Transaction
Launcher (Like Google, company URL etc.,)

WHAT IS BATCH SEQUENCE AND DIALOGUE SEQUENCE WHICH IS USED IN PARTNER DETERMINATION PROCEDURE? WHY THESE SEQUENCES ARE USED AND WHAT IS THE ROLE OF THIS SEQUENCE IN PARTNER DETERMINATION PROCEDURE IF POSSBILE PLEASE EXPLAIN WITH EXAMPLE? THANKS RIZWAN

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