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What is the purpose or why are we maintaining the product
categories? Significance?
What is an ABAP Query and why do we use it
What is meant by install base management?
How is Bp in crm synchronized with R/3? What are all the
steps involved?
Can we do the partner determination based on SALES AREAS?
Where in it is the same
transaction type. But it has to determine different
partners for different sales areas
What is the difference between B2B and B2C scenarios in
internet sales?
What is the difference between R/3 Internet sales and CRM
Internet sales?
Can a plant be assigned to multiples company codes?
Can a sales org be assigned to multiples comp codes?
What is an IDOC ? Why do we use them? How do we process
them?
What is meant by an RFC in middleware? What is the purpose?
What is meant by document flow?
1what is meant by leading transaction category?
What are the various sources we have in the access sequence
in partner functions, Name 5-6 of them
What is a BADI, Function Module?
Which table stores the values for Marketing Attributes?
What is XCM? What do we do with it?
What is the difference between win client, web client and
PCUI?
What is UAT?
What is RFC in implementation?
Tell me what cannot be done in standard SAP CRM? Can you
give a few examples?
Where you need development?
What are the prerequisites to create an opportunity?
What is the package that you use to save the OD profile?
What are the three steps that you follow while creating an
organizational data profile?
How do you assign a business partner to your organizational
unit?
What are the types of profiles in lead & opportunity?
What are the components of CIC?
Give the detailed structure from marketing planner to
service
What is the basic thumb rule of CRM?
Mention the tactics for the objective "brand awareness”
What are the components of CIC?
What sort of customizing do you do for creation of
marketing planner?
Mention the types of profiles you find in lead and
opportunity
What is the transaction code for CRM-ANALYTICS?
Give the path for creation of service processes
What do sap crm consultants do in real-time?
Why we do customization in org?
Tell me about Landscape?
Why do u do bp search?
What is functionality?
What is connectivity in SAP crm?
How do you classify BP?
is there any relation between Partner Function? and BP
Relationship
if your answer is yes say how ?
what is set type?
using Text determination process can u able to create Help
document
if you work on that give me a scenario what is your
requirement?
wat is tool you use to co-ordinate with on-site team in
different
phases of ASAP methodology?
what is the use of traction launcher in IC Web client?
wat are the different components you find in IC WINCLIENT?
buttons hold release and transfer in IC WinClient profile
say in
which component does they exist?
wat is the different types of status profiles?
difference between system & user status profiles?
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Answer Posted / vamsi
What is the purpose or why are we maintaining the product
categories? Significance?
Ans) If want to create products that time we are maintaing
product categories and product groups. Product Categories
Means:- Groups of Different products.
Can we do the partner determination based on SALES AREAS?
Where in it is the same
transaction type. But it has to determine different
partners for different sales areas
Ans) Partner Determination is only done in marketing plan
under Campaign. In partner Tab Page we have to define
partner functions. Once we have to define Partner functions
and u have to done Access Sequence and Define Partner
Determination Procudure.
What is an IDOC ? Why do we use them? How do we process
them?
Idoc: Intermediate Documents. All CSV files is uploaded in
our CRM system after that this dates go to IDOC Format. Use
T-code We02/We19.
What is meant by an RFC in middleware? What is the purpose?
What is meant by document flow?
Ans) RFC: Remote Function Call. This Function Call is using
only in CRM - Middleware. If you Call to any other
Items/Business that time we are using RFC.
What is meant by document flow?
Ans) Document Flow means if you create any
Order(Sales/Service etc.,) that all information regarding
that document (from IDOC to Order) will be display in
Document flow.
what is meant by leading transaction category?
Ans) Under Transaction we are maintaing Transaction Category
(Sales,service Activity)
What is the difference between win client, web client and
PCUI?
Ans) WinClient: Its purley GUI Application.
Web Client: Its purley Web Based Application.
What are the prerequisites to create an opportunity?
Ans) Leads is Mandatory to Create an Opportunity.
what is the use of traction launcher in IC Web client?
Ans)Based on your requirement we can launch any Transaction
Launcher (Like Google, company URL etc.,)
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What is the action profile in sap crm? How to use complaints and returns life cycle in service process?
What is opportunity management in crm?
How to solve operation is not allowed (crm_p_ord) in sap crm wui and gui?
hi sridhar Thanks for your cooperation and help. Could you please send me the sap CRM FAQ to given mail address,so that it will be really usefull for me. my mail id is busha.sap@gmail.com Thanks in advance. regards, busha.
List the tools are available to import/export data from a crm system?
How many types of campaign are their?
1. What is product proposal? 2. How do we do the campaign execution? 3. Difference between campaign automation and campaign execution
Which all profiles did you use?
What are the elements of crm pricing?
How can you maintain links between an opportunity and other sub opportunity?
Where do we do Budgeting for Campaigns? And what is the customization path for it?
i need what exactly crm people will do in real time in sales module. please share ur knowledge it will be very useful for us thank you.
1.What is the role of webui in crm marketing? 2. What is crm marketing landscape? 3. What are the assignment blocks in marketing business role?
Can you delete an Assignment Block of a campaign? What are the customization steps?
How do you map org. structure?
