What is the purpose or why are we maintaining the product
categories? Significance?
What is an ABAP Query and why do we use it
What is meant by install base management?
How is Bp in crm synchronized with R/3? What are all the
steps involved?
Can we do the partner determination based on SALES AREAS?
Where in it is the same
transaction type. But it has to determine different
partners for different sales areas
What is the difference between B2B and B2C scenarios in
internet sales?
What is the difference between R/3 Internet sales and CRM
Internet sales?
Can a plant be assigned to multiples company codes?
Can a sales org be assigned to multiples comp codes?
What is an IDOC ? Why do we use them? How do we process
them?
What is meant by an RFC in middleware? What is the purpose?
What is meant by document flow?
1what is meant by leading transaction category?
What are the various sources we have in the access sequence
in partner functions, Name 5-6 of them
What is a BADI, Function Module?
Which table stores the values for Marketing Attributes?
What is XCM? What do we do with it?
What is the difference between win client, web client and
PCUI?
What is UAT?
What is RFC in implementation?
Tell me what cannot be done in standard SAP CRM? Can you
give a few examples?
Where you need development?
What are the prerequisites to create an opportunity?
What is the package that you use to save the OD profile?
What are the three steps that you follow while creating an
organizational data profile?
How do you assign a business partner to your organizational
unit?
What are the types of profiles in lead & opportunity?
What are the components of CIC?
Give the detailed structure from marketing planner to
service
What is the basic thumb rule of CRM?
Mention the tactics for the objective "brand awareness”
What are the components of CIC?
What sort of customizing do you do for creation of
marketing planner?
Mention the types of profiles you find in lead and
opportunity
What is the transaction code for CRM-ANALYTICS?
Give the path for creation of service processes
What do sap crm consultants do in real-time?
Why we do customization in org?
Tell me about Landscape?
Why do u do bp search?
What is functionality?
What is connectivity in SAP crm?
How do you classify BP?
is there any relation between Partner Function? and BP
Relationship
if your answer is yes say how ?
what is set type?
using Text determination process can u able to create Help
document
if you work on that give me a scenario what is your
requirement?
wat is tool you use to co-ordinate with on-site team in
different
phases of ASAP methodology?
what is the use of traction launcher in IC Web client?
wat are the different components you find in IC WINCLIENT?
buttons hold release and transfer in IC WinClient profile
say in
which component does they exist?
wat is the different types of status profiles?
difference between system & user status profiles?
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Answer Posted / narsimha
Hi
I think u have new to SAP CRM any way good,
It better to post some question after u get post some more
questions,
It is not way to post questions
What is the purpose or why are we maintaining the product
categories? Significance?
A) FOR CREATION OF PRODUCT U SHOULD HAVE A CATEGORY,
AND IF U WANT MAPS THE PRODUCT CRM-R/3 U HAVE TO maintain
proper categories ,based on categories u can control
product creation , for ex in r/3 we have material type same
as maintain here in CRM categories
What is meant by install base management?
For creation of service product u use Ibase product
t.code is IB51, FOR MORE DETAILS GO CR700 SERVICE PDF FILE
How is Bp in crm synchronized with R/3? What are all the
steps involved?
How to map the BP master data from R/3 to CRM
1. Identifying relevant R/3 account groups
2. Defining number ranges for CRM business partners
3. Defining CRM business partner groupings
4. Mapping R/3 account group to CRM classification by using
PIDE T-CODE in R/3
How to map the BP master data from CRM to R/3
1. Defining number ranges for CRM business partners
2. Defining CRM business partner
groupings
3. Creating R/3 account groups
4. Mapping CRM classification to R/3 account group
Can we do the partner determination based on SALES AREAS?
Where in it is the same
Can u give one scenario clearly?
transaction type. But it has to determine different
partners for different sales areas
Can a plant be assigned to multiples company codes?
We cannot assign one plant to multiples company codes
Can a sales org be assigned to multiples comp codes?
No we cannot assign
What is an IDOC ? Why do we use them? How do we process
them?
Idoc is intermediate document it is used for converting
data form legacy to crm or internal , Relevant transaction
codes:
WE09 / WE02 IDoc lists according to content. View IDocs via
specific IDoc number or business application detail
contained within the contents of a segment.
WE05 View IDocs
WE19 EDI test tool. Use to test inbound Function module
changes.
WE20 Partner profile configuration. Add partner detail
together with inbound and outbound relationships. We also
incorporate message control on the outbound IDocs. Utilize
the organizational units to trap functional errors for
further processing
WE30 Create IDoc extension type
WE31 Segment create
WE57 Assign function module to logical message and IDoc type
WE60 IDoc type documentation tool
WE82 Link Release detail to Extension IDoc Type
BD55 Conversion rule user exit. Link conversion rule user
exit to the different system \ partner combinations
BD87 Reprocess IDocs in error or waiting for action. (Both
inbound and outbound in 4.6. Use BD88 in prior versions)
BALA ALE Application Distribution
BALM ALE Master Data Distribution
What is meant by an RFC in middleware? What is the purpose?
RFC IS remote functional call it is used for call the
server SAP or non Sap, through RFC only server will connect
and data get replicate
Creation of RFC t.code is sm59
What is meant by document flow?
Through Document flow we can see the document where it is
coming from ,
And where it is,
1what is meant by leading transaction category?
Leading transaction categories is control the transactions,
diff business transaction having different categories for
ex :
Lead is BUS2000108
OPPT IS BUS2000111
SALES IS BUS200115 ETC
What are the various sources we have in the access sequence
in partner functions, Name 5-6 of them
1) Previous transactions
2) Current business partner
3) Org data management
4) Bp Relation ship.
5) Pricing hierarchy
What is a BADI, Function Module?
BADI IS business add in this can be use for adding new
functionality, which is not in standard package ,
Which table stores the values for Marketing Attributes?
Marketing attributes table CRMD_PROF_CHAR
What is the difference between win client, web client and
PCUI?
Win client is GUI where u can log in through SAP GUI , IT
is not flexible
Web client is web based user interface where u can log in
through web portal
What are the types of profiles in lead & opportunity?
What are the components of CIC?
Give the detailed structure from marketing planner to
service
What is the basic thumb rule of CRM?
Commonsense
Give the path for creation of service processes
THERE IS NO PATH FOR SERVICE PROCESS PLZ GO THROUGH THE
CR700 PDF FILE
What do sap crm consultants do in real-time?\
Work for SAP
Tell me about Landscape?
land scap is system enviorment, land scape consist of 3
server like development , test , production server
Why do u do bp search?
FOR identifying one bp in win client it will search bp
based on some options like ( name , phone number mail id ,
ani)
How do you classify BP?
is there any relation between Partner Function? and BP
Relationship
what is set type?
Collection of attributes
phases of ASAP methodology?
Accelerated SAP it is one of implementation methodology
It is having 5 phases
1) project preparation
2) business blue print
3) relation phase
4) final preparation
5) go live and support
what is the use of traction launcher in IC Web client?
It will launches one business transactions in web client
difference between system & user status profiles?
Automatically system controls the status in transactions
User status is user defend status user has to set status
Regards
k.narsimha
erp.narsimha@gmail.com
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