Answer / nivas14

If there is an error at the end user, then end user will mail the error to the core user. Then core user will try to resolve the issue, if the core user is not able to resolve, then he raise a ticket in the ticketing tool and assign the criticality, i.e High priority, Medium Priority or Low priority.

This tickets will be assigned to the Leads (support partner) and the leads assign this issue to the consultants.

We have different ticketing tools available in the market like Remedy, Citrix, Solution manager by SAP, HP servise Desk etc.

Tell me the basis / logic behind forming different Sales Organizations? Please provide answer to this question asap.. I am waiting for your reply eagerly. Expecting quick response from your end. Thanks in advance..

2 Answers   Cap Gemini,

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What is difference between delivery document & scheduling?

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what all issues come in output determination.What all customization we do for the client if any issue comes.Please give somereal time examples.

1 Answers   HCL,

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In normal real time project how many pricing procedures they use?

2 Answers  

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How many number of user exits are there in credit management

3 Answers  

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What is the difference between make-to-order production with and without assembly processing?

0 Answers  

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Is sap transportation management a module within sap erp or a stand-alone system? : transportation management

0 Answers  

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I have few deliveries and I want to create invoice for certain batch wise. How can I split invoice based upon batches.

1 Answers   PWC,

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What is purchase order, how to work po in sales order process?

4 Answers  

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What is Business Blue Print Phase? Have you worked on this topic with your client?Have you conducted workshops on Business Blue Print? In Workshops what they will do in BBP stage? Explain in detail with reference to your client? I have been asked this question in an recent interview? Please give answer with reference to your Project/ Client along with detailed explanation & examples? Please give answers asap....Waiting for your reply eagerly... Thanks in Advance.

2 Answers   Cap Gemini,

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What is the difference between cash sales and rush order?

1 Answers  

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At which stage is your implementation project currently? Are you involved in Documentation of your project? At present are you in data transfer stage? What does data transfer means?

3 Answers   TCS,

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