Answer / Nitin Dwivedi

To customize IC (Interaction Center) for a service project, I used the Application Builder to create and configure customer interaction centers specific to our requirements. This included creating new screens, workflows, and adapters to handle service-specific processes like incident creation, ticket management, and knowledge base integration.

can anyone plz send me some solved tickets regarding base customization ,lead mdmt and CIC .plz reply

0 Answers   Cognizant, Logica CMG, Nilkanth,

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i want to make A as sold to party B as ship to party C as bill to party and D as payer and X as employee responsible if i enter into a transaction and enter A as sold to party then i want to B ,C,D,X to be appear in partner tab page. I know partner determination procedure and its customising also but i have no idea how to deal wiht above case. please help me rizwan

3 Answers   IBM,

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how to find target group & what is the flow of bp to target group ?

1 Answers  

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Q.When you assign service profile? Q.After IBAS installed where to assign customer? Q.What is product equipment? Q.How to transfer sales order to r/3 system

1 Answers  

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What are the different functions are used outline agreement in sales?

1 Answers  

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What is opportunity management in crm?

1 Answers  

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What is partner function? How will you do determination? Why we use?

3 Answers   Cap Gemini, IBM, Infosys, TCS, Wipro,

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1)what is the action profile in sap crm? 2)how to use complaints and returns life cycle in service process?

4 Answers   Bosch,

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Is it possible to integrate crm with social networking sites?

1 Answers  

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How do you debug a pcui application?

1 Answers  

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what is netweaver in SAP & its role?

3 Answers   BirlaSoft,

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What is workflow?

1 Answers   Cap Gemini, Infosys, TCS, Wipro,

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