Answer / soumalya sen

then the lock can be manually deleted by t code SM12 if some other user wants to access the same entry; but before doing that it is necessary to check:-

i> by SM37 to check whether there is any background job is already running pertaining to that lock

ii> by SM50/ SM66 to check whether any work process er are already running for that particular user.

Answer / anil kumar

First u have to check the lock entry is created by dialog user or background user.

If it is created by dialog user with more than 24 hours then u have to delete the entry from sm21

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