Answer / subal

Hi,

Check if the server is Up or not.
If Up then see if the user is using right password.
If down then make the system up first then login.

Regards,
Subal

Answer / qwerty

First ask the user what the exact error message is.
And at what step is the error message coming?

Answer / rajesh chowdary pendyala

Hi dudes , the question itself says that application server
is up and running . and user account was not locked and
expired and also says there are no network issues.

as a basis admin we need to reed the error message.

the possible reasons for the above scenario is work process
conjunction.
if the archive stuck situation occurs then also we will get
the above situation.

Answer / madhu

check the ORAARCH is full or not, if it is full user cannot login,

check whether filesystem space is full or not, if it is user cannot log in,

check the table space is full or not,

if update got deactivated also, user cannot login


check whether workprocess gone into priv mode or not. if it is user cannot login

Answer / sudhan

1)first we will check the server is up or not
2)the password is wrong or locked the user or user was expired.
3)this is the main issue the work process are not free

Answer / rushikesh

login to correct client
or may be blocked too many incorrect password
reset password by different user

Answer / s.m.feroz ahmed

Hi,

Check whether Disp+Process is running by going to command
promt /Usr/sap/mms/sys/exe/run path and type dpmon and
check whether application server is active .First check at
OS level and then at application level.As you have
mentioned your account is not locked but ,If someone else
tries to access your account with unsuccessful logon under
your absence there will be minimum 8 hits for unsucessful
logon and at 9th unsuccessful logon the account
automatically gets locked out without your knowledge.

Usually unsuccessful login attempts will lead to account
lockout or if the application server is down you will not
be able to login into application server.

Answer / chandrashekar

check from os level whether work process are free or not
and we need to check brarchieve is running or not

Answer / king s

its an senseless question. there should be some reason why
user is not able to login. an error is always displayed on
the status bar.

first basis guy should know what is the error then only to
proceeed further. til that no basis guy can do anything with
assumptions

Answer / sparkle

1. May be someone might be deleted his user.
2. He might be trying in different client as user is client
dependent.

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