Answer / sriram.fico

Tickets will be receiving from Production Server.
Solutions should be depends on client service desk. We
have to give the answers through emails.

If it is configuration change we have to ask Change Request
form from the client. Then we have to do configuration
after that it moves to testing server. Once consultant
checks if there is no error it will be transported to
Quality server, there user has to check and give User
Acceptance testing. Then only the requests move to
production server.

I'm facing a problem while posting a transaction, the errors showing "withholding tax amount exceed the total line item." I know the anmount calculated is more than the Base amount itself. But as i'm not a FI candidate, I want to know from where I have to change so that I can do the transaction, condition is that I cannot change any rate and code of ewt tax. Pls. help me out, it's urgent.

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Explain me about tickets and its handling process, and what tools are used for the ticking process in production support? explain in detail?

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what is payment term? can u please explain brief?

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What are fi substitution rules?

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Define post automatically & what usage at the time of creating gl a/c?

2 Answers  

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