Answer / nag

Ticket means issue or problem, tickets will be rised by the client,
If user face the error then he will mail to core user, then core user will try to resolve it, if he is not able to resolve then will rise ticket and mention the priority in ticketing tool. then that tickets will be assigned to leads, then leads will be assign the tickets to consultents.

the type of issue is based on project

when ever we get tickets first we analyse after that we will take next step,
if the ticket is configuration related then we work on this
if we need the help of abaper to solve the ticket then we've to prepare FS and we've to send this FS to abaper

Answer / rajat

ticket means the problem user faced during the real-time work in sap.maximum ticket is user oriented or configuration related. so if we get user oriented ticket then we use to solve that problem at the mean time of ticket issue but if we get changes/configuration related error then we take abap help or configure it in img menu.

Can you tell me the Copy Control settings between Delivery Document and Billing Document ? What are the major settings ?

2 Answers   NTT Data,

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If i want to configure the partner determination for sales manager and general manager, if the sales manager is business partner in sales order he should only give 5% discount and general manager should can give 10% discount. how could i configure this ??

0 Answers  

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purchase order should be automatically raised in the sales order,for the number of materials which are being ordered to update the inventory..what r the settings to be done..

3 Answers   Wipro,

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in material sub stution when we sell the sub stute material with main item price it will display the list of materials with main price or only one substute material is substuted automatically in first senario i practed it will display the list of materials but price taking it's oown price.in 2 case substute item is picking main item price but it is possible for only one substute item only.may question is it possible to display list of material case 2?thanking you in advance

0 Answers  

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What is condition supplement and why is it used?

11 Answers  

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After returning the materials In MMBE it shows the return material quantity is 0 Actually I have 3 storage location 1st one is son1 for finished materials,2nd one son2 for return materials and 3rd one son3 for scrap So 1st I made a sales order with quantity 20 with storage location son1 and made the delivery and invoiced. Now when i am checking the material through mmbe then i found 20 materials less. Now I am going to return material and made a sales order(va01-document type RE) and clicked with reference with sales order and next clicked on copy button Next I mentioned the order reason as poor quality and went to goto item level and specified another storage location as son2. Saved the sales order and next made the delivery-vl01n (with delivery type LR) and did PGR and saved the delivery. But when i am checking the material quantity in mmbe with storage location son2,at there I can’t find any return material.the return quantity is 0. So what is the problem in my configuration??

4 Answers  

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Document 90036320 saved (error in account determination) Message no. VF051 in this error

2 Answers   XX,

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While a Quotation is created, it has to be approved by some authorized person, how to configure this??

1 Answers   IBM,

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When you think of the five possible elements necessary for the account determining during posting of a sales invoice – where from does the system get the information?

0 Answers  

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can anybody explain briefly about SLS ?

5 Answers   Cap Gemini,

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What should you do if the ship to party & all other partner functions are not being determined at the time of sales order creation?

3 Answers   TCS,

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What is consumption based planning?

5 Answers   Deloitte,

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