tell me support tickets, which tool you use?
Answers were Sorted based on User's Feedback
Answer / avishek prakash
We can use these tool for Support.
Tools Name: -
Solution Manager,
Cemedy,
Clarify,
OVSD,
EARS,
ITSM,
Perigrine etc
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Hi SD Gurus, Have you done any Customization for your Client which is not an SAP Standard? If so explain what is the customization you have done along with Business scenario detailed procedure, steps, path, t-code, analysis, logic & Explanation and finally your resolution for client’s requirement? If simple ABAP logic is involved then give it? How did you worked with ABAPer and got the solution? Please concentrate more on Business Scenarios & less on Theory? Please give as many real time data examples as possible. I have interview within 1-2 days? So, I request you to provide solutions to above question as early as possible? Your timely help would be greatly appreciated? Thanks in advance Regards
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