1. Explain lead mgmt flow?
2. Explain the relationship of crm marketing with base
customization?
3. Explain channel integration with crm marketing?
Answer / radhakrishna yenugonda
After excution of campaign we get response from customers thyose people call as prospects, for them we maintain lead transaction with set of quetinaires to evalute the customer with help of various qualification levels such as Hot, Warm, cold customer. There is chance to do business with Hot lead customers. we can say this is first step to do generate future business..
main Custizations are transaction header, item categeory determination, status, reason profiles, questinaires, intigrate quetinaire with qualification levels with 5 of rating.
2 answer
Each and every sub functanality has to be depends on master data for customer information, org information, and territory management, marketing functionality mainly depends on above things as well attributes such as country code, resposible employee, etc.
3 answer
each and every campaign depends on any one of the channel to reach out to target customers.
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Which are the most important and mandatory functions, function modules and transaction codes of ic webclient, marketing and base customization?
Can any one please tell me which sub module under sap crm is implemented more now a days i Know base customisation opportunity management quotation management order management and a bit of Ic webclient also and under marketing i know segment builder,configuration for sending mailetc but still i am not getting any call for interview can any one please tell me which module i should learn by myself on IDES server so that i can get more interview calls----please advise me
What are the setting required for Service Order?
1 Answers Cap Gemini, Infosys, TCS, Wipro,
what is the solution manager roles in sap crm project? what is the debugging? why are using service process in sap crm? which type of errors comes in complaints and returns? how to create and assign item category in installed base? how to maintain service item for service process? how to use and how to process service contract in sap crm service project? we are missing price entry,which type of errors comes on complaints and return process?
What is the difference between crm and erp?
can anyone plz explain the document pricing procedure & customer pricing procedure
Quotation transaction type comes under which functionality in CRM...
why we do customization in org?
How can we copy attributes(selected only) from Campiagn to Marketing.
What are the customizing settings for Campaign?
1 Answers Cap Gemini, Infosys, TCS, Wipro,
Explain what are adapters?
What are the sap crm webclient ui components?
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