Answer / santhosh

In credit management
We will maintain risk categories based on customer and we will maintain credits groups to block s.doc at various levels in credit mgmt.
If the customer risk category is high then only sales order will be blocked..
In the case of medium and low risk categories customers there is no problem to create sales order
High risk + credit group 01= block s.doc while creating s.order
Medium risk +c.g 02= blocks at delivery level
Low risk + c.g 03 = blocks at goods issue stage

what is L2 and L3 tickets in SLA......

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