Answer / riti

Order to Cash (O2C or OTC) is nothing but receiving and processing customer sales. This word is more frequently we use in ERP System. That Include following processes :
 Customer presence
 Order entry (creation of order/booking of order )
 Order fulfillment (physical & digital fulfillment)
 Distribution
 Invoicing
 Customer payments/collection
 Cash Application
 Deductions (If invoice Short Paid by Customer)
Thanks
RITI

Answer / mohammed mustafa

O2C process nothing but Order To Cash Process.

Many organization having O2C, P2P (Procurement To Pay), Q2C
(Quotation to Cash)etc..
O2C starts from Inquiry or Quotation or from Order depend
upon companies business process.

Normally 1) O2C is In- Quotation-sales Order-Delivery-TOR
(Transfer Of Requirement pass to MRP to create demand)
Packing- Picking-Route Determination-PGI-Transportation-
Invoice generation (it could be normal invoice & Excise
invoice)-Payment Collection.
2) If goods are spoiled/break/not delivery on time to
customer or any other reason, he will return material to
business for that business creates return delivery.
3) If customer wants replacement- once material is get
return business create Susequent free of charge goods sales
document with reference to Return order and deliver the
same.
4)If customer wants money back- then business creates
credit memo request with reference to return order and
create credit memo invoice.
5)If business wrongly quoted price/quantity business will
create debit memo request to adjust accounting entries

These all transaction comes under O2C process or Q2C Process

Let me know if u have any doubts contact me to
reach2muhammad@gmail.com

Regards,

Mohammed Mustafa
ERP Consultant Godrej Infotech Ltd Mumbai

Answer / kiran

Order to cash (OTC or O2C) is a set of business processes that involve receiving and fulfilling customer requests for goods or services.

An order to cash cycle consists of multiple sub-processes including:

•Customer order is documented
•Order is fulfilled or service is scheduled
•Order is shipped to customer or service is performed
•Invoice is created and sent to customer
•Customer sends payment /Collection
•Payment is recorded in general ledger

Answer / magna training

Order to cash involves the following.
1. Customer Initiating processes like - Orders, Contracts,
Scheduling Agreements.
2. Deliveries
3. Billing
4. Payment collection from Customer.
Order to Cash ( OTC as it is regularly called ) is used very
much in interviews and is an industry standard term. For
more information on Order to Cash and exercises on the same,
please visit -
http://blog.magnatraining.com/2011/02/06/sap-sd-training-order-to-cash-cycle-otc-cycle-jan-2011-batch/

Answer / tej

o2c is business process ,which is entire process depanding on only credit .it has consits of
*Reciving order to customer,
*Providing goods/services
*Reciving payment of customer.

Basically ,it has 5 applications i.e
Sales ,Order drafting ,Credit, Invocie ,collection & Cash Mgt.

i have one sold to party that sold to party have 1000 ship to party but if create order system should take always 80 number ship to party how can you do this?

0 Answers  

What are the Techniques in delivery scheduling?

2 Answers  

Can we print Statistics condition type in Pricing procedure?

3 Answers   TCS,

Tell me why do you need / What is the use of Division in a sales organization?Please reply asap... Urgent!!!! Waiting for your response eagerly... Thanks in advance

3 Answers   Infosys,

How does the rule MALA decide the picking location?

6 Answers  

What is condition type?

1 Answers  

After logging into R/3 system if you want an end user to see a specific menu ..how could u do that?

5 Answers   TCS,

What is the difference between vk11 and vk31?

0 Answers  

How do you define tax relevancy of master records?

0 Answers  

If we forgot to maintain payer in customer can we create sales order and billing? Will the billing document generated?

2 Answers  

company is dealing vth the hardware and software products. acustomer can purchase both kind of material then company wants to maintain the credit limits diffrently as per the hardware/software wise. where can we do this configuration?

8 Answers   Yash Technologies,

What is the difference between schedule line in sales order and scheduling agreement?

1 Answers   Wipro,