Answer / pavan

R/3 is an integration of different application suits. It has its own architecture and way fo functioning.
CRM is all about maintaining the relationship with a customer. It is supposed to enhance the profit of the company or organization since the ultimate goal of any company is profit. Therefore CRM is one step ahead for their goal achievements.

SAP R/3 is a 3 tier based client/ server based application. One layer is presentation layer (Client) which interfaces with the end user. Second layer is application layer for all business - specific requirements (Program), and third is database which contains all information and records about the system, including transactional and configuration data.

SAP R/3 has been developed in its own language called ABAP (Advanced business application programming).

Answer / psr

R/3: ERP
CRM:Customer Centric Extended ERP, process, functions
revolves around Customer.

R/3:Three Tier architecture,Client,Server product
CRM:Internet enabled, no need to have client software.Only
internet browser

Answer / sudheer.may8

Required

Answer / vcs

R 3 Means ( Three tier architecuture - Database,
Applications & Testing )1st Tier ( R1 )
launched at the time of SAP inception with five x ibm
employees , later on 2 nd & 3 rd tier had come in the form
of advanced . Now latest is My SAP CRM.

R 3 actual Nomeneclature is ( ECC - Enterprenuer Central
Component )

CRM acts as a central server attached to its external
systems such as ( BIW , ECC & Third party systems , etc ).

Eg : If a client has already had installed SAP ECC ( R3 )
and wants to upgrade with SAP CRM , in this scenario , we
have to integrate or fetch some data related to Sales ,
Pricing Conditions etc thru R 3 / ECC .

This is done thru middle ware concept ( connectivity ) ,
for which you should posses knowledge on the middleware
concepts

Bye !!!

VCS

Mention how crm assign the business roles?

0 Answers  

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sir this is sudheer.would u pls send interview questions along with answers.pls feel as u r brother.pls send to this mail.sudheer_mba7@yahoo.com

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2 Answers  

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