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Answer Posted / pavan
R/3 is an integration of different application suits. It has its own architecture and way fo functioning.
CRM is all about maintaining the relationship with a customer. It is supposed to enhance the profit of the company or organization since the ultimate goal of any company is profit. Therefore CRM is one step ahead for their goal achievements.
SAP R/3 is a 3 tier based client/ server based application. One layer is presentation layer (Client) which interfaces with the end user. Second layer is application layer for all business - specific requirements (Program), and third is database which contains all information and records about the system, including transactional and configuration data.
SAP R/3 has been developed in its own language called ABAP (Advanced business application programming).
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