How u used to get tickets?
Answers were Sorted based on User's Feedback
Answer / suresh
When the End User raise a case or ticket that will come
through a specific ticketing tool.By using that ticketing
tool that case will come to the support team and from there
PM will assign the case to anyone of the support team
member or some times directly support team members can pick
on thier own.
| Is This Answer Correct ? | 4 Yes | 0 No |
Answer / subha
The process of gettign tickest are
Tickets are basically either sent directly to the company
mail box or are loded into a server from where it goes to
the helpdesk of the comapny .
Then fromthere is goes to the respected modle manager or
the project manager and from there to the respectie team
lead . Once the team lead from where it goes to
respective consultant . Once the ticket comes to him then
he logs into the system using his user id and password
and does the required modification or sloves the problem in
the devvelopement server and send a cts to the testing
server who after testign it load back to the production
server
and the concerned team member send a detailed mail to the
end user expaining him the issue and the problem as to how
he solved it and gets a acknolwdgement from the end user
| Is This Answer Correct ? | 3 Yes | 0 No |
Answer / srinivas ch
I get tickets some time directly and some times my PM
assigns the tickets to me.
i get tickets through mail(outlook), tools.
| Is This Answer Correct ? | 0 Yes | 0 No |
Change of sales document a sales document type of a sales order can be changed after getting saved. How do you do this?
Hi,, In out put determination what is the necessity for maintaining the output condition records.Please explain.Regards Naga
When we use Intercompany sales? The customer can directly go to the supplying company instead of his regular company.
What is intercompany sales, billing and stock transfer.How it will start in a business. What is the delivery and billing process in intercompany biling and sales.
Hi SD Experts, Have you worked on T-code: NACE with relation to Output Determination? Explain in detail how do you use this t-code for Output Determination? What are the configuration settings to be made in this t-code? So, I request you to provide solutions to above question as early as possible? Your timely help would be greatly appreciated? Thanks in advance Regards
What is the standard document category?
while create sales order, user cannot change ship to party address in sales order level how to controled ?
I am having 2.1 yrs of experience in sap sd.can any one send me a sample of perfect resume to my mailid. vvnanda700@gmail.com
Hi Friends, I have configured new material determination procedure. I have done all the required prerequisites /settings in IMG Screen and Easy access which are essential for new material determination. when creating a sales order in t-code VA01 I am receiving an error message which says " Mandatory condition MWST is missing" while trying to save the order. I tried to fill it manually but it does not allow me to fill it manually in the item conditions Screen. It says data incomplete so I cannot save the order. Even though it lets me to save the order I cannot further reference this sales order to delivery , Transfer order, Post goods Issue & Billing etc. What should I do get rid of this error? Where can I configure this Condition type "MWST"?I am a SAP SD Consultant. I do not have knowledge in SAP-FICO. Plz guide me step by step process. Plz help me in resolving this issue as early as possible. Thanks & Regards Siva Kumar
What is the link between credit management and subtotals? How they are related?
Hi.After PGI the cost of the goods sold acoount debited. Where is this assgnment.where we can see this information.thanks
what are the issues u have faced in training?
SAP Basis (1262)
SAP ABAP (3939)
SAPScript (236)
SAP SD (Sales & Distribution) (2717)
SAP MM (Material Management) (912)
SAP QM (Quality Management) (99)
SAP PP (Production Planning) (523)
SAP PM (Plant Maintenance) (252)
SAP PS (Project Systems) (138)
SAP FI-CO (Financial Accounting & Controlling) (2766)
SAP HR (Human Resource Management) (1180)
SAP CRM (Customer Relationship Management) (432)
SAP SRM (Supplier Relationship Management) (132)
SAP APO (Advanced Planner Optimizer) (92)
SAP BW (Business Warehouse) (896)
SAP Business Workflow (72)
SAP Security (597)
SAP Interfaces (74)
SAP Netweaver (282)
SAP ALE IDocs (163)
SAP Business One (110)
SAP BO BOBJ (Business Objects) (388)
SAP CPS (Central Process Scheduling) (14)
SAP GTS (Global Trade Services) (21)
SAP Hybris (132)
SAP HANA (700)
SAP PI (Process Integration) (113)
SAP PO (Process Orchestration) (25)
SAP BI (Business Intelligence) (174)
SAP BPC (Business Planning and Consolidation) (38)
SAP BODS (Business Objects Data Services) (49)
SAP BODI (Business Objects Data Integrator) (26)
SAP Ariba (9)
SAP Fiori (45)
SAP EWM (Extended Warehouse Management) (58)
Sap R/3 (150)
SAP FSCM Financial Supply Chain Management (101)
SAP WM (Warehouse Management) (31)
SAP GRC (Governance Risk and Compliance) (64)
SAP MDM (Master Data Management) (0)
SAP MRS (Multi Resource Scheduling) (0)
SAP ESS MSS (Employee Manager Self Service) (13)
SAP CS (Customer Service) (0)
SAP TRM (Treasury and Risk Management) (0)
SAP Web Dynpro ABAP (198)
SAP IBP (Integrated Business Planning) (0)
SAP OO-ABAP (Object Oriented ABAP) (70)
SAP S/4 HANA Finance (Simple Finance) (143)
SAP FS-CD (Collections and Disbursements) (0)
SAP PLM (Product Lifecycle Management) (0)
SAP SuccessFactors (33)
SAP Vistex (0)
SAP ISR (IS Retail) (28)
SAP IdM (Identity Management) (0)
SAP IM (Investment Management) (0)
SAP UI5 (59)
SAP SCM (Supply Chain Management) (51)
SAP XI (Exchange Infrastructure) (49)
SAP Cloud Platform (34)
SAP Testing (89)
SAP SolMan (Solution Manager) (63)
SAP MaxDB (116)
SAP GUI (15)
SAP APO PPDS (50)
SAP AllOther (329)