Answer / kanwal

though it is not sap related solution but there may be the
case that his browser is faulty. otherwise we can check the
logs and traces of nodes ie. dispatcher and server processes
in the work directory ( /usr/sap/<SID>/<INSTANCE>/work ).
files are dev_dispacther , dev_severprocess,
dev_dispacther.out , dev_serverprocess.out.

You can also check by running command Jcmon as <SID>adm. It
is a tool for maintaining and monitoring JLaunch.

Answer / sandy

However, I have never worked on portal, But as per my
understanding I will do following,
1. check browser, ports and server Connection use ping and
telnet utility to find otu if port is OK
2. check JCMON to see server process are alive or not
3. Login to visual admin and check/diagnose services.
4. check out other network stuff and work process logs.

Answer / adinarayanan s

We have to check whether all the server nodes are up or not.

Answer / hytre

hey plz answer that quetion anybody

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