Explain Trouble Shooting , handiling isses with different
level of priorties

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Explain Trouble Shooting , handiling isses with different level of priorties..

Answer / siraj

its a service level agreement between the client and the
company where we decide the priority of issues in support
high priority, low priority and medium priority and we have
a time period for each priority depending upon the issues
and whe have to solve the issue with in that time period.

Pls corrrect me if iam wrong..


Is This Answer Correct ?    21 Yes 7 No

Explain Trouble Shooting , handiling isses with different level of priorties..

Answer / gun

Hi Siraj,

u have explained about SLA. handling issues with different
levels, like hight priority how many days, low priority how
many days, medium prioriy how many days have to close

Is This Answer Correct ?    2 Yes 1 No

Explain Trouble Shooting , handiling isses with different level of priorties..

Answer / noor.idea

trouble shooting: resolving the issues.
level of priorties: it is all about SLA.

so, that means resolving the issues, according to the SLA.

Is This Answer Correct ?    0 Yes 0 No

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