Answer / siraj

its a service level agreement between the client and the
company where we decide the priority of issues in support
high priority, low priority and medium priority and we have
a time period for each priority depending upon the issues
and whe have to solve the issue with in that time period.

Pls corrrect me if iam wrong..

Regards
siraj

Answer / gun

Hi Siraj,

u have explained about SLA. handling issues with different
levels, like hight priority how many days, low priority how
many days, medium prioriy how many days have to close

Answer / noor.idea

Hi,
trouble shooting: resolving the issues.
level of priorties: it is all about SLA.

so, that means resolving the issues, according to the SLA.

what basic questions do they ask relating to order management

1 Answers  

---

How can a customer can connect his SAP ECC system to his SAP CRM system

0 Answers  

---

What are the account keys that you use for revenue a/c determination for your client?Plz provide answer to this question asap.... Waiting for your reply.... Thanks in advance.. Regards

4 Answers   Cap Gemini,

---

What is IMG?

4 Answers   TCS,

---

What are the different billing process u have done in your project.

3 Answers   iGate,

---

Who will prepare QABD ?

5 Answers   IBM,

---

what is condition exclusion?

7 Answers  

---

There are 2 materials,for 1 material we need to create credit note (in return order) and for another material we donot want credit note (return order procerssing). is there any standard settings? or by enhancements? then how?

1 Answers  

---

How does SD and MM integration…. Let’s say when I post a good issue when you do delivery confirmation but it’s nothing, what happened during PGI in the system?

0 Answers  

---

This is regarding Supplementary Invoice for the Price Difference. I have raised Invoice with 10 rs.But the Price was Ammended and new Price has toEffect.But we alredy raise the invoice with old price.Can any one suggest how to Config Supplementary Invoice.Do we need to change from sales order.R directly we can do at Pricicng level.

3 Answers  

---

How does the rule MALA decide the picking location?

6 Answers  

---

What is the difference between plant and storage location?

1 Answers  

---