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how a support individual will receive Tickets/issues from
client
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Answer / shiv reddy
There is a tool called ovsd through which support
consultant can handle the tickets generated, or through
mails and phone calls.
| Is This Answer Correct ? | 4 Yes | 0 No |
Most of the company uses remedy ticketing tool.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / s.siraj
im new to this SAP i dont know more about this if anybody
knows pls send the answer to below email id..
| Is This Answer Correct ? | 0 Yes | 1 No |
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