Answer / venkat

Mostly in post Implementation stage, will be of the nature:
01.End user still not clear on the usage/ functionality of
SAP T.Codes,

02.Or Could not know how to rectify or correct if any wrong
process is followed

03. or Not clear how the calculations are getting done in SAP.

04.Purely system issues, which require some oss notes to be
applied or BASIS team needs look into it.

05. Or the Customizing is wrong, may be all the scenarios
are not perceived at the time of Blue print.
etc.. etc..

Based on the urgency and need the priority (Mostly the
criteria is "Stoppage of business/ could not carry on
Business") will be classified inti High, medium and low..

Answer / sapsec

Always remember this generic rule for ticket prioritization

a. Show stopper -- High priority
The user(s) just not able to do anything at all on the
system. Technical is GUI not responding. Functional Tcodes
or navigation

b. Nature of transaction in a module. If the FI module is
have problems like AR / AP priority 2

c. Colour of screen brightness etc Priority 3

What is archiving? How does it differ from deletion? : fi- general ledger accounting

0 Answers  

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I am pursuing SAP and I have only 3 months experience as an accountant. Please tell me what are the areas I need to prepare and is there any step by step procedure in learning both accounts and SAP, especially SAP.

3 Answers  

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how can we start our career in sap fi implementation

0 Answers   SAP Labs,

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I had complete customization for INPUT & OUTPUT taxes but still when I am posting in f-43 or f-22, even after selecting calculate tax check box. system is showing error msg (Enter Exchange Rate Type is not defined for country IN) how to solve this.

5 Answers  

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What are exchange rate "factors" ?

0 Answers  

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Why doesn't the system allow you to change the tax category in a gl account master? : fi- general ledger accounting

0 Answers  

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when you r uploading vendor data open items the with holding tax of concern transaction are also updating automatically, it is duplicating because the WHT LINE ITEMS ARE already uploaded. how do you customize or rectify it?

1 Answers   IBM, Infosys,

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Differentiate between chart of account and operation chart of account

0 Answers  

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hi all, can both partial and residual payments be posted in one invoice, if so what is the process for doing that?

1 Answers  

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What is Evaluate option in APP?

0 Answers   TCS,

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what are prerequiations when asset master data uploaded in legacy system?

0 Answers   TCS,

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What are the use of document types ?

0 Answers  

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