Answer / venkat

Mostly in post Implementation stage, will be of the nature:
01.End user still not clear on the usage/ functionality of
SAP T.Codes,

02.Or Could not know how to rectify or correct if any wrong
process is followed

03. or Not clear how the calculations are getting done in SAP.

04.Purely system issues, which require some oss notes to be
applied or BASIS team needs look into it.

05. Or the Customizing is wrong, may be all the scenarios
are not perceived at the time of Blue print.
etc.. etc..

Based on the urgency and need the priority (Mostly the
criteria is "Stoppage of business/ could not carry on
Business") will be classified inti High, medium and low..

Answer / sapsec

Always remember this generic rule for ticket prioritization

a. Show stopper -- High priority
The user(s) just not able to do anything at all on the
system. Technical is GUI not responding. Functional Tcodes
or navigation

b. Nature of transaction in a module. If the FI module is
have problems like AR / AP priority 2

c. Colour of screen brightness etc Priority 3

How to create report and queries in sap?

2 Answers  

---

How do you configure the assignment of variances from product costing to copa module?

0 Answers  

---

What is the basic difference in customizing in profitability analysis as compared to other modules? : co-pa

0 Answers  

---

what is functional area?

3 Answers  

---

how balance/item interest and ovedue interest(compound interest) is calculated at a time for a particula gl/vendor/customer a/c?

1 Answers   Ispat,

---

Can you have non-calendar months as periods in a non-calendar fiscal year?

0 Answers  

---

Difference between statistical key figure and activity type?

1 Answers  

---

what is the link between internal orders and copa how to maintain internal orders data in copa

2 Answers   ABB, IBM,

---

what are the organisational elements in sap fi and describe them ?

0 Answers  

---

line items r showing in open items(t.code fbl1n), while clearing the accounts in f-28, those docuemtns which r showing in the t.cdefbl1n is not picking. Waitng for u r replies Thanks in Advance

1 Answers  

---

I have created a Document number 1.Then later i corrected it,will the document number b changed,If i dont want the document number to b changed what should i do.

3 Answers   L&T,

---

After creating a customer/vendor, how can we check that under which account group we have configured this customer/vendor?

0 Answers  

---