Answer / murali9231

ticket tool means which software ur using for handling the
ticket.
generally, RADIX and REMEDY tools using for handling the
ticket.

Answer / madhukar

Ticketing tool is a software which provides the solutions for the tickets.Ticket means a problem.There are many ticketing tools are available.for example Radix and Remedy.

Answer / ooo

basically we are using ticketing tool for getting tickets,
and resolve thos tickets.every company should be maintaind
some tools like....Remedy and open hp view dif,dif
types,internally or externally ex: application development,
testing , production evnvironment ,our organigation become
some problem effected in application or development
environment or client will rise some problem like my system
was not working or my application was not running ....how
can u resolve, problem how can identified and how can u
understand those problems,,,,,,thats way we can installed
ticketing tools.....

Answer / salaudeen

ticket tool means which software ur using for handling the
ticket.
ticket tool now a days also used perigreen & it-serelog.
these are very common in IT - Industries.

Answer / haroon

Dear Friends! Ticket Tools means Client and SAP Consultant
through communication. So, one of small software . It is
considered some examples of Email., Outlook Express.

This is one of the way of using by supporting project .

Further SODA is one of Tools of Client Side.

Answer / harvinder_engineer

Ticketing Tool  It is software which is used to provide complete solution for the tickets within SLA. We can trace any ticket with the help of ticketing tool.
Some Tools  Remedy, Radix etc.

Ticket  Ticket means problem or service request which is sent by user.
User has to fill up some information before making ticket like,
** Employee name
** Employee ID
** Process Name
** System Seat no.
** Manager name under whom you are working
** Phone no.
** & Reason for raising the ticket.
Ticket can be raised for 
** System Issue
** Software Issue (like application software on which user works and that does work.)
** Hardware Issue (like increasing RAM)
** Locker key
** Internet Problem

Answer / nomaan ansari

Ticketing tool is basically a application that we use to manage customer,s query and provide them a complete solution within SLA. With the help of ticketing tool we can easily track any ticket.

Answer / kapil

ticket tool now a days also used perigreen & it-serelog.
these are very common in IT - Industries.

Answer / siva

For your information, In our office we maintain programs in
SAP R/3 itself, whereby we use SAP R/3 server itself to
manage tickets also.

Thanks and regards
Siva

while create sales order, user cannot change ship to party address in sales order level how to controled ?

2 Answers  

i faced one question. when new configuration we do what is the logic behind there?

0 Answers   RAM,

A business is printing invoices for his customers through batch processing. Out of its 2000 customers, the business wants to print invoice for some of the customers for eg. 1500 customers only. How to do it in sap?

2 Answers  

Hi SD Gurus, What is the difference between the Consignment Fill up (CF) & Consignment Pick up (CP) with relation to Sales Document Types, item Categories & Schedule line Categories? Also give definition of both Consignment Fill Up & Consignment Pick Up along with detailed explanation in relation to its configuration& customization steps along with Business Scenarios? Explain in detail about how do you copy an existing Sales Document type CF & CP, how do you name it ( Plz give Name key from your real time data)and what are the customizations you have done for your client? Do provide the document flow for both the Document Types CF & CP? Please provide as many real time data examples as many as possible with reference to your client/ Project? I have interview within 1-2 days? So, I request you to provide solutions to above question as early as possible? Your timely help would be greatly appreciated? Thanks in advance Regards

0 Answers   Satyam,

Real Life Examples of Organizational Structure from Company Code through to Plant (Shipping point, Storage Location, Warehouse)

0 Answers  

In SAP SD can any one tell me ,, 1:- What is unit test and what is integration test??? 2:- In end user training is there any perticular steps have to follow,or any one tell me what are the steps..???

3 Answers   Intelligroup,

in recent interview they asked me, what is ur batch process please help me

7 Answers   Satyam,

accounting document is not getting generated for sto process. where is the control for this ? Thanks in advance

0 Answers   Cap Gemini,

Output should not print invoice for perticular customer

3 Answers  

What is the difference between alternative calculation type and alternative condition base value?

2 Answers   Price Waterhouse Coopers,

Gather Information For better understanding &analyze cases received through LNOB for pirs &ccrs

0 Answers  

What is the use of pricing date in condition type?

5 Answers   IBM,