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what is ticketing tool?
what is SODA?
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Answer Posted / nomaan ansari
Ticketing tool is basically a application that we use to manage customer,s query and provide them a complete solution within SLA. With the help of ticketing tool we can easily track any ticket.
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Hi All, Currently I have been working on SD module, but want to upgrade my skill with SAP TM OR SAP MDG, But having some double mind on it. please suggest which module (TM OR MDG) I should go with. Thanks & Regards, Arun
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