Answer / prodeep kumar

As SAP CRM includes Marketing , Sales and Service. Its can automate all these business process.
1. Able to inform the customers about the new plans and offers.
2. Capture the lead generated from the new offer campaign and automatically qualify it into opportunity.
3. opportunity are taken care by the the sales rep , that are assigned based on certain rules set up in SAP CRM system.
4. Sales process is carried out in SAP CRM Or ECC.
5. service order and request can be handles efficiently in sap CRM System.

what is the basic thumb rule of CRM?

3 Answers   Colgate, College School Exams Tests,

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5)what is catalog variant?

0 Answers  

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What is partner function? How will you do determination? Why we use?

3 Answers   Cap Gemini, IBM, Infosys, TCS, Wipro,

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what is the solution manager roles in sap crm project? what is the debugging? why are using service process in sap crm? which type of errors comes in complaints and returns? how to create and assign item category in installed base? how to maintain service item for service process? how to use and how to process service contract in sap crm service project? we are missing price entry,which type of errors comes on complaints and return process?

2 Answers   IBM,

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What is application builder?

0 Answers   Cap Gemini, Infosys, TCS, Wipro,

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How do u manage opportunities?

1 Answers  

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Explain what is logical links in sap crm?

0 Answers  

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Explain the different types of organizational determination rules?

0 Answers  

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what is netweaver in SAP & its role?

3 Answers   BirlaSoft,

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What is Lead? What you know about it?

2 Answers   Cap Gemini, Infosys, TCS, Wipro,

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What is your service life-cycle?

0 Answers   Cap Gemini, Infosys, TCS, Wipro,

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What as Action? Why we use? What are the conditions we have? What type of actions you have used, for which scenario explain?

1 Answers   Cap Gemini, Infosys, TCS, Wipro,

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