Q.Take a example of Telecom Company and explain how SAP CRM
will help to improve their Business model ?
Answer / prodeep kumar
As SAP CRM includes Marketing , Sales and Service. Its can automate all these business process.
1. Able to inform the customers about the new plans and offers.
2. Capture the lead generated from the new offer campaign and automatically qualify it into opportunity.
3. opportunity are taken care by the the sales rep , that are assigned based on certain rules set up in SAP CRM system.
4. Sales process is carried out in SAP CRM Or ECC.
5. service order and request can be handles efficiently in sap CRM System.
| Is This Answer Correct ? | 12 Yes | 1 No |
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I have to map crm business partners to the r/3 business partners. How can I do this?
What is the differance between R/3 AND CRM
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What is the use of marketing calendar?
What is BDocs?
0 Answers Cap Gemini, Infosys, TCS, Wipro,
4.What is the business process of client? 5.Do you have any exp. Of debugging? 6.What is a business role? 7.Have you ever created different user interfaces for different users? 8. How will you analyse the best sales man or area through pipeline management. 9.How a lead goes to opportunity. 10.how a sales assistant works 11. What are the actions and conditions you defined for sales assistant? Explain.
Explain what is the prerequisites to create an opportunity?
2)can the same set type be used for different hierarchies?
Define an outline agreement?
3)what is the product catlog?
What are the key factors to consider in replicating the existing r/3 sales orders to crm? What do we lose if we do not replicate these sales order's over?
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