Answer / syed

enduser send the ticket ,,its come to the it help disk then
reaches to the P.M or TL, then assisgned to the
consultant ..after reaching to consultant ,con should gve
reply that is intial response..cust/confi parrt is done on
dev server ..after he suld text the take ,,senb bck to
enduser ..and wating for enuser reply..then we close the
ticket

Answer / manoj patro

when client send a tickets through mail(Can be screen shots)
and through mail it is on despatch mode.

when we took the ticket its on progress mode

Pending-as per the user availability

resolved-close.

Answer / vijay dahiwal

THERE ARE DIFFRENT LEVELS HOW TICKET COMES
LIKE LEVEL 1 CALL CENTRE FOR END USER OPERATIONAL ISSUE
LEVEL 2 THROUGH SUPPORT TEAM FOR MINOR CONFIGURATION CHANGES

any body plz add further

recently i faced an interview ,they asked one question ,,1) what is the critical issues u faced in supporting ?,tell me some issues, 2)in supporting how many issues reached to our desk ? 3)what is mean by business process of client ?how to explain ? 4)what are the document are updated in billing ? plz explain all these question Thanks in advance venkatesh.sd@hotmail.co.in 8015142105 3)

6 Answers  

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What are the components of the sap sd module?

0 Answers  

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Can you specify when output should be created? If yes, what possibilities do you have?

1 Answers  

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when you enter a sales order, you don't need to specify the sales area immediately. If you don't, where does the system automatically derive the sales area? Choose one among the following. a)Material Master b)customer master c)implementation Guide (IMG) d)Customer material info record e)Condition record

2 Answers  

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hi all, in third party process client as raised sales order for 100 quantity and subsequently PO,where the vendor has delivered 150 quantity to the end customer, the invoice is raised with invoice quantity i.e 'f' billing relevance. but in the auditing he is getting a problem the sales order is with 100 quantity and it was invoiced for 150 quantity. he requires the sales order quantity has to get updated with the billing quantity.

2 Answers  

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How do you create a plant? What is the T-code for creating number ranges for a sales order type? - asked by an Abaper . (General questions for him)

3 Answers   Wipro,

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what is "order fulfillment" in SAP SD functional context?

4 Answers  

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How to configure partial deliveries?

4 Answers  

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What documents are generated after saving Billing document?

12 Answers   Cap Gemini,

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what is the use of the Condition type line item called eko1 or eko2 in Sales Document. Please do not give the answer which is there in f1. Some different answer which shud be easy to uderstand. ?

2 Answers   Sapient,

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Hi SD Gurus, Have you involved in any Development work for your client? What is the development task that you done for your client / assigned by your client? I want only Business Scenarios, no theory and how did you meet the client requirement which is not met by SAP Standard configuration? I want detailed Procedure, Analysis, Simple coding if any (Please Do not give complex coding steps) Detailed explanation, steps, along with resolution and give more emphasis on how did you arrived at the solution / resolution and logic behind it? I have been asked this question in an recent interview? It’s Urgent!!!!!! Please provide 2-4 real time data examples from your SAP SD Implementation Project? This is most frequently asked question in almost in all interviews. So, I request you to provide solutions to above question as early as possible? Your timely help would be greatly appreciated? Thanks in advance Regards

0 Answers   Satyam,

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1) GST slabs used for your client.? 2) procedure to configure GST ? 3)did u use any nil rated GST ? 4) how may GST are there ?

1 Answers  

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