Answer / anant maheshwari

Ticket Means the issue that can be raised by any one from
different department.
Example: If At the time of doing transaction, I face any
problem which is beyond my limits to resolve, I will raise
ticket.
Ticket may be internally raised through solman (Consultant
of Company) , or Ticket raised by Co. to SAP (If
Critical,Impact Business Badly) The Request Generated and
Priority decided according to the Business Impact.

Very High, High, Mediam, Normal

Answer / guest

ticket manage ment in sap called as issutracking system
t046s is one example issue its arise no range missing

residual value key?

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