Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What is technical voice process job in BPO? Please give answer in details. What type of work i have to do?

2312

as u have resigned in the month of may 2013 and till this time what did u do?

Google,

1 5224

WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

2451

Hello every one Sex with coworker or colleague is it good or bad ?

2443

Why do u want join the cell center

247Customer, BPO, HGS, Telecommunications, Wipro,

3 13474

1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

2612

1. What are the qualities that a "Quality" should have? 2. What are the qualities that a "Trainer" should have?

1 3565

why do u want in BPO

Genpact, Serco, WNS,

2 11531

tell me about ur self

Aegis, Airtel, Allsec Technologies, Axion, DELL, FirstSource, Google, IBM, NetAmbit, Serco, TCS, Zensar,

8 24213

in cognizant i have selected for first three rounds and final round is ops round in that round interviewer is asking for introduction and family background and hobbies and make him to convince

Cognizant,

1 5536

What is the formula for calculating talk time? Give the difference between AHT & TALK TIME?

Aegis,

3 15264

8.5 Ton = ? power consumes in 1 hour

Bhel,

1 3915

why do u want to switch

Tech Mahindra,

2612

Explore your resume ?

Wipro,

2 13447

You are Having experience of 5 years as a team leader in domestic bpo now why you want to join as a agent in international process

Infosys,

2544

Un-Answered Questions { Call Centre }

i want m commerce and e commerce topic

1698

tell about most momerable movement

3353

Tell me something about chennai for 2 mins.

3663

what are the key resposibilities of Team Leader

2607

i have received my call caler till now what should i do

2384

tell me something about data analyst

2684

FAVOURITE PASTTIME BET.PRE-BOARD AND BOARD?

2509

what techniques and tools do you use to be organized?

2477

How can we control attrition and reduce shrinkage

2429

Do you know the procedures which should be followed while talking to a customer?

1289

in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this

2512

6. When a customer has a problem, shows a sincere interest in solving it

2509

Tell me about a time when you had to go above and beyond the call of duty in order to get a job done

4533

What is called Team

2211

How would you describe your personality?

2870

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