Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What is the difference between virus & spam?

Sutherland,

5 35747

Name a few anti- virus programs.

IU, Sutherland,

8 18382

what do you know about call centres

Mphasis,

4 10181

What problem did you encounter and how did you overcome them?

2991

can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...

BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,

2 16382

When do you say something is "BAD" service for you?

2 7881

why you leave teaching? and why you want to join BPO?

CSC,

2545

you have completed your graduation in 2002 what you did 3 years because you start teaching in 2005?

CSC,

2404

Why you are leaving your previous company?

HCL, IBM,

3 10539

hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay

2 6864

how to sell pen or mobile phone?

Sarco, SoftLogic, Sparsh, Zensar,

13 65352

Brief about yourself?

247Customer, Accenture, AOL, BPO, IBM, Knoah, PC Chandra, Wipro,

46 132224

what is the difference between fun and entertainment?

Facebook,

4 22617

what u think what is the status of women in India as conmpared to western countries?

Convergys,

2 11058

Tell me about your role model mother therisa?

HCL,

5 12395

Un-Answered Questions { Call Centre }

How to start up the interview for Team leader or Assistant Manager position

3545

Technical like c,c++,Telecommunication

3397

WHAT IS SMART DRIVE ND GENPACT

2558

What you know about call center?

1290

how u spend your last weekend???

3350

What would you do if the customer says that it took you long to resolve an issue?

1303

tel me sumdin abt kolkata?

2697

I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case

2475

is it ok to say that i am doing mba as wanted to increase the weightage on my profile?

2642

TELL ME YOU HAVE SEEN CROWDED MARKET?

4201

what is the anual report of hcl bpo

2332

Process conducted for mortgage process for both fresher's n experienced .

1228

How would you teach a blind person to withdraw her credit card account on an automated teller machine?

2281

What’s your area of opportunity?

5691

How do you handle constructive criticism?

2024

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