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Call Centre Interview Questions
Questions Answers Views Company eMail

What is the difference between virus & spam?

Sutherland,

5 33251

Name a few anti- virus programs.

IU, Sutherland,

8 15783

what do you know about call centres

Mphasis,

4 8669

What problem did you encounter and how did you overcome them?

 2409

can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...

BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,

2 15226

When do you say something is "BAD" service for you?

2 6612

why you leave teaching? and why you want to join BPO?

CSC,

2106

you have completed your graduation in 2002 what you did 3 years because you start teaching in 2005?

CSC,

1959

Why you are leaving your previous company?

HCL, IBM,

3 9178

hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay

 2 5855

how to sell pen or mobile phone?

Sarco, SoftLogic, Sparsh, Zensar,

13 60879

Brief about yourself?

247Customer, Accenture, AOL, BPO, IBM, Knoah, PC Chandra, Wipro,

46 120629

what is the difference between fun and entertainment?

Facebook,

4 20660

what u think what is the status of women in India as conmpared to western countries?

Convergys,

2 9943

Tell me about your role model mother therisa?

HCL,

5 10451

Un-Answered Questions { Call Centre }

How do you prioritize the most important things over the least one?

1462

How to deal with the difficult customer?

772

How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)

1934

what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.

20525

What are the question being asked by HSBC???

2050




What is off-shore outsourcing?

788

Why do you want to become a Quality Analysist and what will be your profile in this position?

2941

How can we define that the person is an intertesting person?

2015

which thing is most necessary for international cal center? how can i improve my voice and accent ?

2239

How to deal with abusive/slang using customer?

755

I have a Merchant Account in the United States and I am seeking a Call Center to team up with, for the processing of all service or product related. Please advise with information?

1893

How good are you with computer skills? : bpo

813

Narrate a story which you liked.. and why.

2134

What is the difference between the shore and off-shore outsourcing? : bpo

747

hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

1926

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