Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What is the difference between virus & spam?

Sutherland,

5 35484

Name a few anti- virus programs.

IU, Sutherland,

8 18027

what do you know about call centres

Mphasis,

4 9993

What problem did you encounter and how did you overcome them?

2920

can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...

BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,

2 16258

When do you say something is "BAD" service for you?

2 7730

why you leave teaching? and why you want to join BPO?

CSC,

2497

you have completed your graduation in 2002 what you did 3 years because you start teaching in 2005?

CSC,

2363

Why you are leaving your previous company?

HCL, IBM,

3 10350

hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay

2 6730

how to sell pen or mobile phone?

Sarco, SoftLogic, Sparsh, Zensar,

13 64706

Brief about yourself?

247Customer, Accenture, AOL, BPO, IBM, Knoah, PC Chandra, Wipro,

46 130635

what is the difference between fun and entertainment?

Facebook,

4 22409

what u think what is the status of women in India as conmpared to western countries?

Convergys,

2 10948

Tell me about your role model mother therisa?

HCL,

5 12140

Un-Answered Questions { Call Centre }

What is a bpo? : bpo

1101

Process conducted for mortgage process for both fresher's n experienced .

1172

What was your biggest mistake?

2836

describe a person

2461

Can you work in shifts?

2306

Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2393

What is right age of hacking(from dt.of casting) on concrte surface for plaster work.

2314

Hi friends i am Veerakumar .V got selected in sydicate bank po exam but didnt get appointment letter if any body got or will get please share with me my email id is veerr25@rediffmail.com

2782

How to deal with a customer who denies paying for the product?

1112

what is unforgattable day

2143

If our call center is involved in activities that bend many laws, would you work with us?

1167

Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks

2844

how we will change our low living standard ?

2286

describe briefly your standards for success?

6781

Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2442

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