Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What steps will you take to deal with an unsatisfied customer?

1166

What do you like about being employed in a call center?

1240

What is onshore outsourcing?

1318

How one can improve customer interactions?

1256

How to deal with the customer having a language barrier?

1384

How can you resolve the problem to customer’s satisfaction?

1281

What is inbound and outbound call centers?

1174

How can you relate call centers to bpo?

1213

What are an inbound call center and an outbound call center? What is the difference between the two?

1355

What is a bpo? : bpo

1149

How good are you with computer skills? : bpo

1264

What is iso:9000 in outsourcing? : bpo

1367

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

1245

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

1293

Determine the type of bpo you wish to work? : bpo

1241

Un-Answered Questions { Call Centre }

How you would be an asset to this organization?

2255

why you feel you would be suitable for Inbound customer service consultant role in a bank ?

3106

have you seen a manhole? why do you think it is shaped like a circle?

3519

what are the major key responsibility areas for a manager in bpo...?

2885

What will be your approach to improve customer service?

1283

fullform of bku

2414

WHAT IS YOU CAREER OBJECTIVE?

2659

What are your strengths and weaknesses? Give an example of this behaviour

2153

What is the difference between inbound and outbound?

1385

wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

5844

Hi friends i am Veerakumar .V got selected in sydicate bank po exam but didnt get appointment letter if any body got or will get please share with me my email id is veerr25@rediffmail.com

2851

Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

2831

if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?

2325

Why do you want to become a Quality Analysist and what will be your profile in this position?

3557

If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?

2312

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