Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What steps will you take to deal with an unsatisfied customer?

1106

What do you like about being employed in a call center?

1193

What is onshore outsourcing?

1264

How one can improve customer interactions?

1200

How to deal with the customer having a language barrier?

1326

How can you resolve the problem to customer’s satisfaction?

1210

What is inbound and outbound call centers?

1116

How can you relate call centers to bpo?

1149

What are an inbound call center and an outbound call center? What is the difference between the two?

1286

What is a bpo? : bpo

1101

How good are you with computer skills? : bpo

1206

What is iso:9000 in outsourcing? : bpo

1317

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

1187

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

1227

Determine the type of bpo you wish to work? : bpo

1186

Un-Answered Questions { Call Centre }

Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

2254

If our call center is involved in activities that bend many laws, would you work with us?

1167

minimum how many years of experience your company wants

1874

If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?

3537

What are the different types of bpo’s? : bpo

1223

speak about mumbai for 5 min

3846

How was your yestarday?

2720

actually what is the working of a call center? what is the method of process and how do they get source?

2332

How to give effective introduction...for the designation of Team Leader (BPO)

6269

I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.

1800

will you accept position for the time being

3743

what do you see yourself doing five or ten years from now?

2488

What will be your approach to improve customer service?

1222

memorable call

2914

Click here for more job opening in bpo. http://www.123outsource.net/call_center_inbound_customer_care_philippines_manila.php

2138

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