Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What steps will you take to deal with an unsatisfied customer?

1166

What do you like about being employed in a call center?

1236

What is onshore outsourcing?

1317

How one can improve customer interactions?

1256

How to deal with the customer having a language barrier?

1379

How can you resolve the problem to customer’s satisfaction?

1279

What is inbound and outbound call centers?

1174

How can you relate call centers to bpo?

1213

What are an inbound call center and an outbound call center? What is the difference between the two?

1355

What is a bpo? : bpo

1147

How good are you with computer skills? : bpo

1262

What is iso:9000 in outsourcing? : bpo

1365

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

1245

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

1290

Determine the type of bpo you wish to work? : bpo

1241

Un-Answered Questions { Call Centre }

hi, could u tell me how to sell a pen in hindi

1928

why should i join wipro bpo but not any other

2905

why you think you are suitable for the position of computerOperator?

2791

Which place most you like and why?

2419

How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?

1922

What are the skills needed for a BPO back-office job?

2857

why animal cells are not totipotent like plant cell?

4101

i am 10 pass with cbse board can i get a job in call center

5888

What is the formula of staffing

2512

HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?

4927

How can you get responsive customer feedback?

1166

Any idea relating marketing project for a b-school....

2258

Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com

2482

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

2520

Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

2482

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