Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What steps will you take to deal with an unsatisfied customer?

1120

What do you like about being employed in a call center?

1207

What is onshore outsourcing?

1275

How one can improve customer interactions?

1213

How to deal with the customer having a language barrier?

1347

How can you resolve the problem to customer’s satisfaction?

1229

What is inbound and outbound call centers?

1130

How can you relate call centers to bpo?

1169

What are an inbound call center and an outbound call center? What is the difference between the two?

1306

What is a bpo? : bpo

1116

How good are you with computer skills? : bpo

1221

What is iso:9000 in outsourcing? : bpo

1329

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

1207

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

1251

Determine the type of bpo you wish to work? : bpo

1205

Un-Answered Questions { Call Centre }

What is near shore outsourcing?

1167

HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION

2475

why was the inbond process of vodafone

2336

How can you resolve the problem to customer’s satisfaction?

1229

Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1359

How to build a good rapport?

1966

How Did you spent you're last Night?

1287

HOW MUCH YOU WHERE GETTING THERE|?

2347

HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

2454

what would a system restore do?technically what would it do

2396

How long did you travel to get here in our office?

1922

which type questions ask me in call centerin tatasky?

4239

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

2478

what would a proxy server do?

2252

What is erlang call centre staffing formula

2618

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