Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

how u spend your last weekend???

Genpact, HCL,

3352

why do want to join bpo as you have done b.tech?

Genpact, Mphasis, Vcustomer,

2764

At the technical test there were planty of question for the connection WLAN,ethernet and where should you put the cable into a ruter for having a connection.

C3I, Spenco,

1 9280

Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?

Convergys, Tech Mahindra,

2595

Why do you want to join Virtual Command Centre (Work Force Management)

Convergys, IKF,

3796

Why do you want to become a Quality Analysist and what will be your profile in this position?

Convergys, Hero BPO,

3555

What is the profile of a Team Leader ?

Convergys, FirstSource, Sarco, Serco,

2 6554

Why do you want to become a Team Leader or Why should we hire you for this position?

Convergys, WNS,

2 9221

i am willing to join a bpo firm as a customer care executive.what will be my future after i join a bpo.please answer my question.thank you

RIM,

1 3766

what is the job description of us it recruiter?

2796

sell me the shirt you wear .........................

Wipro,

1 19981

how did you spent your yesterday since morning to evening

IBM, Mphasis,

1 12700

I have a Merchant Account in the United States and I am seeking a Call Center to team up with, for the processing of all service or product related. Please advise with information?

2411

Merchant account holder seeking call centers to establish network/team with. We hold merchant accounts in several countries, particularly in the US. Prefer call centers ambitious in sales strategies. Please contact to be part of our team.

1 3168

say me some thing about last office? and memorable call in last office?

Call Centre, Inventures, Tata Business Support Services TBSS,

1 6225

Un-Answered Questions { Call Centre }

How would you relate your key competencies to this position?

13910

In call centre which types of calls we receive? answer in short.

2395

Give me an example of how you have dealt with an under-performing team member in the past.

2186

SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"

2367

Give me an example scenario of a poor customer service and what would you do differently?

1981

How long did you travel to get here in our office?

1969

Tell us something about yourself, discuss 5 characteristics

2727

WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT

4034

Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.

2260

speak about joint family v/s nuclear family

3143

Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail

2383

Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?

1684

What are your Strengths & What are your Weaknesses ?

2049

name useful online tools that can be used for better customer service

1237

i have received my call caler till now what should i do

2327

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