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Call Centre Interview Questions
Questions Answers Views Company eMail

what is the key aspect that helps improve customer service?

1151

How can you improve customer service without spending any money?

1162

How can you build customer loyalty?

1205

What will you do in a situation where system shuts down and you still handling customer on the phone?

2229

How can you create new opportunities for customers proactive engagement?

1247

name useful online tools that can be used for better customer service

1195

What is a virtual call center?

1283

How do you measure good customer service?

1248

What is off-shore outsourcing?

1230

What you know about call center?

1243

How would you handle negative feedback from angry clients?

1177

What factors do you need to take care of while creating a customer newsletter?

1255

What do you consider as an important aspect of a successful call center?

1232

How to deal with unreasonable customer demands?

1232

How do you deal with the question you don’t know the answer that customer asked?

1301


Un-Answered Questions { Call Centre }

how do u demonstrate in strong situations?

2451


what are the responsibilities of a quality analyst in call center

5206


whats cmd diskdefargment.

2122


1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?

3389


HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

2252


Can you work in shifts?

2324


what are the roles of teacher for speech comp?

2349


explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!

2389


I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?

2134


How to deal with a customer who denies paying for the product?

1126


have you seen a manhole? why do you think it is shaped like a circle?

3469


What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?

3502


Do you have exposure to Quartile management ?

2120


Sell me your used envelope?

1830


How would you describe yourself as a person?

2993