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Call Centre Interview Questions
Questions Answers Views Company eMail

what is the key aspect that helps improve customer service?

 699

How can you improve customer service without spending any money?

 731

How can you build customer loyalty?

 762

What will you do in a situation where system shuts down and you still handling customer on the phone?

 1680

How can you create new opportunities for customers proactive engagement?

 811

name useful online tools that can be used for better customer service

 732

What is a virtual call center?

 694

How do you measure good customer service?

 714

What is off-shore outsourcing?

 788

What you know about call center?

 729

How would you handle negative feedback from angry clients?

 728

What factors do you need to take care of while creating a customer newsletter?

 716

What do you consider as an important aspect of a successful call center?

 765

How to deal with unreasonable customer demands?

 703

How do you deal with the question you don’t know the answer that customer asked?

 786

Un-Answered Questions { Call Centre }

FIRST DAY OF COLLEGE?

2963

1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

1924

1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?

2991

problems and consequences of bpo ?

9461

describe one of your memorable day? how is education useful for any body?

1983




Describe the assessment room ? What did u heard or watched recently?

3512

What is called Team

1659

how do you relate with your father

1733

How is AHT Calculated

1430

what is difference between marketing and kpo

2000

topic was , tell me something about 'CHILDLABOUR'?

2249

what is difference between WEP & WPA-PSK

1921

What is erlang call centre staffing formula

2134

Speak on your unforgettable or memorable day for two minutes?

2394

Are you able to work with multiple phone lines?

794

For More Un-Answered { Call Centre } Questions Click Here