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Call Centre Interview Questions
Questions Answers Views Company eMail

what is the key aspect that helps improve customer service?

1197

How can you improve customer service without spending any money?

1204

How can you build customer loyalty?

1248

What will you do in a situation where system shuts down and you still handling customer on the phone?

2274

How can you create new opportunities for customers proactive engagement?

1289

name useful online tools that can be used for better customer service

1234

What is a virtual call center?

1330

How do you measure good customer service?

1312

What is off-shore outsourcing?

1272

What you know about call center?

1290

How would you handle negative feedback from angry clients?

1216

What factors do you need to take care of while creating a customer newsletter?

1308

What do you consider as an important aspect of a successful call center?

1288

How to deal with unreasonable customer demands?

1283

How do you deal with the question you don’t know the answer that customer asked?

1345


Un-Answered Questions { Call Centre }

How can you build customer loyalty?

1248


what is trainer's defination and quality?

2672


How to deal with a customer who denies paying for the product?

1154


Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

2175


If your boss was present here, what do you think he would say about you?

2123


what are your good qualities to be a team leader

2055


I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

1777


tel me sumdin abt kolkata?

2697


CAN ANY ONE TELL ME , IS THERE ANY BPO SIFT BETWEEN 2AM TO 9AM

2643


Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

1245


How is AHT Calculated

1920


i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there

3123


I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.

2725


hey.. what do you know about HSBC??

5079


what expectations do you have by own skills?

2582