Call Centre Interview Questions
Questions Answers Views Company eMail

Are you a team player? : bpo

750

Which one do you think –web or voice- suits your qualifications better? : bpo

1241

What are the major sectors for outsourcing? : bpo

933

Can you use different software’s easily? : bpo

735

Why companies outsource? : bpo

775

Will you be comfortable handling customers on the phone? : bpo

2648

Why do you want to work for our company? : bpo

736

Why do you think you will do well in this job? : bpo

680

What are the different types of bpo’s? : bpo

730

Did you learn anything new recently which can be helpful to bpo’s? : bpo

866

Where you see bpo in the current market? : bpo

830

What is bpo sector? : bpo

770

Explain about bpo & how it works? : bpo

796

What is the difference between kpo and bpo? : bpo

707

Where do you see yourself after five years? : bpo

669


Un-Answered Questions { Call Centre }

How can you improve customer service without spending any money?

729


Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

1456


i want m commerce and e commerce topic

1110


Had you thought of leaving your present position before? If yes, what do you think held you there

2355


Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

2061






Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?

1901


If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?

1789


Please outline and describe your current targets and KPIs How do you ensure you achieve these?

1800


Describe how you ensure that your sales targets are exceeded each month?

3799


what do you see yourself doing five or ten years from now?

2049


tell me something about data analyst

2050


What was your Service Level Agreement ( SLA) Ratio :-

1301


What is your edge among others who are applying here?

1740


sell to me a perfume..

4922


What is your favorite food tell me how it's being prepared?

1597