Call Centre Interview Questions
Questions Answers Views Company eMail

Why do you see bpo as your career? : bpo

834

What are the job activities you have to maintain in bpo? : bpo

909

Are you comfortable working in night shifts? : bpo

749

What do you know about bpo? : bpo

749

If you had enough money to retire right now, would you? : bpo

771

Where have you worked before? : bpo

695

What is the difference between the shore and off-shore outsourcing? : bpo

747

What is your favorite color? : bpo

799

Process conducted for mortgage process for both fresher's n experienced .

729

What are the key aspects that can help to improve your customer service?

718

Do you know the online tools for excellent customer service?

690

For customers, proactive engagement do you know the ways to create it?

679

How to deal with a customer who denies paying for the product?

703

How to tackle the customer language barrier that exists in between?

857

What are the critical attributes of a call center executive?

705


Un-Answered Questions { Call Centre }

WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?

1783


Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?

3181


What if the customer is not happy with your answer or solution?

943


What’s your area of opportunity?

1865


Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?

1487






Give me a specific example of a time when you had to conform to a policy with which you did not agree.

3701


how u spend your last weekend???

2776


Determine the type of bpo you wish to work? : bpo

756


What is onshore outsourcing?

759


What problem did you encounter and how did you overcome them?

2407


speak an minute where u reside

1959


Why do you want to join Virtual Command Centre (Work Force Management)

3287


HOW MUCH YOU WHERE GETTING THERE|?

1905


How do you handle an irate customer?

1449


what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.

2059