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Call Centre Interview Questions
Questions Answers Views Company eMail

Explain how to deal with a customer who denies paying for the product?

 753

What is the difference between the bpo and call center?

 713

For implementing a crm solution to your business what things need to take care of?

 705

Explain how to tackle the customer language barrier that exists in between?

 744

What is the difference between inbound and outbound?

 739

Are you able to work with multiple phone lines?

 792

What factors you should consider while creating a newsletter for a customer?

 736

What are the critical attributes of a customer service representative?

 685

Mention what are the critical attributes of a call center executive?

 663

Do you know the procedures which should be followed while talking to a customer?

 784

What factors can bring you good customer feedback?

 645

If our call center is involved in activities that bend many laws, would you work with us?

 736

I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

 787

Ar caller aptitude questions

 3993

What is the metric RSA?

 668

Un-Answered Questions { Call Centre }

I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.

2343

How would you convince everyone to adopt to change and what changes would you like to make?

1425

I have a Merchant Account in the United States and I am seeking a Call Center to team up with, for the processing of all service or product related. Please advise with information?

1893

what are some aspects of your present or most recent position that you like?

1825

tell me some thing about blobal worming

2013




if customer's credit has misused Rs.30000. Write a email to customer.

2406

why do u want change u r org

1826

Discuss the most stressful situation you came across in your previous job.

3663

What kind of a salary are you looking for?

1905

Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.

2019

Your last travel experience?

1494

Tell me about Job responsibilities

1783

Explain how to tackle the customer language barrier that exists in between?

744

For implementing a crm solution to your business what things need to take care of?

705

is computer knowledge is must to work for bpos????????//

1880

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