1. Is it possible to create condition record in both crm as
well as in R/3. explain in more details
2. Can you give some example of business object,
customizing object, conditon object
3. What are the different bdocs available in MW
4. How do you integrate R/3 with CRM
5. What are the different data update in crm through
middle ware
6. If i create a new condition record in R/3 how do you
sync with crm
7. what are the org.objects available in org.mgt.
8. What are the process of org.mgt
9. can you tell me different rule for org.determination
10. How the vol/trade spend tab is determined in marketing
planner, what are the important settings needed
Can you tell me trade spend keys
1. What is the difference between Campaign and Trade
Promotion
2. What is the difference between Action & Workflow
3. Do we need to assign workflow in Action
4. Organisation Management determination
5. What are the different organisational determination
rule in CRM
6. How the objective and tactics are controlled in
Marketing planner.
1. What is the difference between Campaign and Trade
Promotion
2. What is the difference between Action & Workflow
3. Do we need to assign workflow in Action
4. Organisation Management determination
5. What are the different organisational determination
rule in CRM
6. How the objective and tactics are controlled in
Marketing planner.
1. R3 adaptor exists in R3
2. Business Partner category allows you to define number
ranges
3. It is not possible to created your own business partner
category
4. One role can have multiple data sets
5. In SAP,It is possible to identify duplicate BP master
record
6. One relationship category can specify bidirectional
relationship
7. Partner role in SAP R3 and classification in CRM used to
define the interlinkage
8. Is it mandatory to define different org structure for
sales and service
9. It is possible to transfer R3 org structure directly to
CRM
10. R3 employee personal master can be transferred to CRM
11. It is possible to use distribution channel to define my
CRM org structure
12. I can simultaneously use responsibility rule and org
model rule
13. Org model is time dependent
14. Org model (HR) in R3 can be transferred to CRM
15. HR Master Record can be transferred to CRM
16. Terri and org mgt can be used simultaneously
17. User defined attributes can be used to define my CRM
org models
18. Both in territory and org mgt it is possible to create
different labels
19. It is possible to store inactive BP in CRM system
20. It is possible to store inactive products in CRM
21. Attributes in Product Master is attached directly
22. Will Org determination be triggered first then partner
determination
23. Partner determination is done again after doc changes
24. Item cat can be made to be re-determined during copy
control
25. Line item status as per R3 partial delivery will get
updated in CRM doc
26. It is possible to do the billing of CRM service order
in R3
27. In an activity journal template, can we really update
material type
28. It is possible to create survey questions which will
generate dynamic subsequent questions
29. It is possible to attach 2 alternative partner
determination procedure to a transaction
30. When I am defining CRM access sequence, it is possible
to refer business logic
31. It is not possible to handle free goods in CRM IPC ?
through java codes
32. Is it possible that in partner determination procedure,
different partner function can be determined at different
times
33. In partner determination procedure, I can use multiple
relationship levels
34. Is it possible to used preceding document?s org units
during copy
35. Mandatory IPC data loader is needed to pull the data
from R3 to CRM system
36. Is it possible to transfer specific objects from R3 to
CRM
37. It is possible to combine both the CRM and R3 pricing
conditions in one document
38. It is possible to do the same when document is going to
R3
39. Is it possible to have CRM variant for 3 levels for
products
40. Processing time for action is specified in scheduled
conditions
41. Action can be used to trigger a workflow
42. Action can be used to take manual decision
43. Workflow can be used for date driven process
44. Customization from CRM to mobile data can be done
through SBDOC
45. Customization from CRM can be pushed to R3 system
46. Consolidated Database is needed for every mBDOC
47. A BDOC can hold only modified fields
48. Hierarchical distribution of business data among CRM
ecosystem
49. Publication and subscription are linked one to one
50. Middleware trace functionality can be used to monitor
inbound queue
51. Flow context in middleware can be defined using a
formula
52. In Solution Manager it is possible to initiate the
integration testing
53. Internet Sales is an application that is built using
JSP
54. Following application are used using JSP
a. Internet Sales
b. Win client
c. Web client
d. Collaborative Showroom
e. Partner Portal
55. Blueprint table exists in Enterprise portal server
56. How R3 text objects are brought into CRM?
57. How do we integrate the CRM with SAP R/3? Where do we
mention the IP address of SAP R/3 server? What else is
required?
58. What is the difference between replication and
realignment in CRM?
59. What is the difference between an activity and a task
in CRM?
60. Can you point out some details of BP ownership in CRM?
Specifically, we will be loading channel partners from R/3.
We would like to assign these partners to specific "channel
managers." What constitutes this ownership?
61. Should clients implement both WinClient and WebClient
for the IC or only one of them? Could you please explain
this with supporting reasons?
62. Fully grown my SAP CRM is built on the following
components
a. CRM central serve
b. SAP R/3 as a back end system
c. SAP BW system as a data ware house solution with
comprehensive statistical and analytical possibilities
d. SAP APO as global ATP check and demand planning solution
e. SAP enterprise portal as a tool to provide integrated
access to all the systems
63. Business partner category
64. Business partner group hierarchy
a. A business partner can be assigned to several
hierarchies of different categories
b. The business partner GH allows you to group business
partners in a multilevel GH
c. Time dependent
d. Groups business partners together in a hierarchy for
statistical or analysis purposes
65. The mapping classification from CRM to R/3 in PIDE
a. Consumer (an organization or person)
b. Customer
c. Prospect
d. Competitor
66. What is the organizational unit used for
a. Sales organization is used for pricing
b. The organizational structure can be different from R/3
and has no restrictions regarding usable levels
c. Time stamp
d. You can assign scenario specific attributes to the
relevant org units for org. determination, transaction
processing, partner determination etc.,
67. Organization data determination can be done using
a. Transaction type
b. Organization structure
c. Business partner
d. Product master
68. Org. data profile is assigned to Transaction Type
69. A holder can be?
a. Occupy positions
b. Is an optional organizational unit
70. Organizational model can be maintained in CRM. Which of
the following are true.
a. To assign a user to a position u also need to have
master data maintained for the same
b. Can be mapped from CRM to SAP R/3
c. Additional levels in CRM are mapped into R/3
automatically
71. Ways to determine the org units in a document
72. Responsible organizational unit is used for..
a. Derives all other org.units
b. For pricing
c. Equivalent to R/3 plant
d. Is in charge of a business transaction
73. Territory management is used for
a. Reflect the market view of an organization
b. Specifies which products can be offered in a territory
c. Who has the highest revenue
d. Which BP?s belong to a territory
74. Who is responsible for a territory
a. We must link employees with territories via the HR
position in org. management
b. Can assign permanently or for a definite time period
75. True for territory management
a. Hierarchies can be time dependent
b. Can use hierarchies for representing territories
c. We can define our own attributes to define a territory
76. Following is true with regard to product categories
a. Initial assignment of products to product categories is
done during download from OLTP
b. PC?s are assigned to Ptypes
c. PC can be assigned to many categories
d. Can have hierarchy of product categories
e. If a product type is assigned to a category only
products of this type can be assigned to a category
77. Following is true with regard to attributes and set
types
a. Attributes are assigned directly to product master
b. Set types are group of attributes or fields
corresponding to various database tables
c. Attributes are assigned to set types
d. Set types and attributes can?t be transferred to R/3
78. Mapping of SAP R/3 to SAP CRM with regard to products
a. Material type to R3PRODSTYP
b. Material group to R3MATCLASS
c. Product hierarchy to R3PRODHIER
79. Sales Transactions are
a. Business activity
b. Quotation
c. Sales Order
d. Leads
e. Inquiry?
80. Control attributes in a transaction type
a. BOM explosion
b. Text determination procedure
c. Partner determination procedure
d. Object relation procedure
e. Action profile
f. Number ranges
81. Business transaction category is a control attribute
that controls
a. Item category determination
b. Subordinate transaction type
c. Control attributes of transaction type
d. Subordinate item category
82. With regard to copying and creating a follow up
document following is true
a. Copy survey
b. Copy control
c. Copy item number
d. Copy pricing agreements
83. In copy control customizing what setting can influence
transaction type and item category determination
a. Copy survey
b. Copy control
c. Copy item number
d. Copy pricing agreements
84. Following is true for texts
a. You define the source text of text types within access
sequence
b. The texts are automatically determined in a document or
can be entered
c. Can be assigned to transaction type and item categories
85. Which statements are correct for status management
a. It?s controlled by status profile
b. You must assign at least one object type to the status
procedure
c. System status can be controlled by system profile
d. User status is set internally by the system
e. Header status is independent of item status except in
case of status completed
f. Status profiles can be assigned to transaction type or
item category
86. Following is true with regard to incompleteness check
a. Incompleteness check allows you to find out whether a
document is complete or not
b. In customizing you define which fields are mandatory for
which transaction type and/or item category
c. Incompleteness check is not available on the CRM mobile
client
87. Which of these functions are possible on sales
transaction in CRM
a. Change price at item level
b. ATP check
c. Document flow
d. Auto creation of delivery document
88. Activity management is an important component of CRM.
Which of the following are true
a. Task is transaction replicated to R/3 and mobile client
89. Business activity and task have the following in common
a. Needs a specific date
b. Includes a business partner
c. Have org data
90. Activities and calendar integration
a. Bidirectional data exchange between my SAP CRM
middleware and groupware solutions
b. Activities appear in calendar if calendar flag is active
for each partner functions and Activity type
c. Activities can be created or changed directly from
calendar
91. Fact sheet
92. Order of customizing for partner determination
93. Partner functions necessary for uploading sales order
into R/3
a. Sold to party
b. Ship to party
c. Payer
d. Bill to party
e. Employee responsible
94. IPC is required to calculate pricing in CRM. Which of
the following are true
a. It consists of SPE, SCE and TTE only. as it also
includes data loader and limited product master information
b. IPC accesses CRM database
c. IPC is JAVA based technology
95. Identify the correct statements regarding the pricing
in CRM
a. Maintained in CRM. IPC accesses R/3 enterprise
96. Tax calculation
a. The business partner and product tax classification is
made by assigning tax groups to the tax types that must be
determined in any given country
b. The tax groups indicate whether a business partner is
liable for or exempted from respective tax type that is
imposed
c. The combination of tax group, the country or region and
the tax type determines the tax condition record
d. A business partner or a product has not been assigned a
tax classification, the default tax group is used
97. True for actions
98. Schedule condition
99. Billing prerequisites
a. Billing unit
b. Number ranges
c. Billing types
d. Item categories
e. Item category determination
100. Data exchange between R/3 and CRM
101. Adapters
102. Main tasks of R/3 adapter
103. Administration console ?Replication Administration
104. Publisher-Subscriber Concept
105. Load filtering
106. What is a business scenario
46. Key Blocks for people centric CRM
107. What does the role definition determine
a. A task oriented content
108. SAP Net Weaver
109. Three layers of Web Application Server
110. What is business package
111. The delivery mechanism is in the iView studio.
Following are the primary functions
a. Informing customers about available packages, worksets,
and iViews and making the content available for down load
b. Supporting the develop community in creating new
content and offering it to SAP portal customers
c. Delivering updates and patches
112. Functions of Blueprint Application Builder
113. Functions of CRM Designer
114. Blueprint tables
115. IViews are generally displayed through portal pages.
You can import predefined pages or create your own. What
does the page definition include
a. iview bundles pages, worksets, roles
b. Pages bundles iviews, worksets, roles
c. List of the pages
d. A list of iviews and associated pages
116. What is role editor needed for?
117. The collaborative business is used for?.



1. Is it possible to create condition record in both crm as well as in R/3. explain in more detai..

Answer / narsimha

Hi,
It is better to post some questions ,
Plz go through the help.sap and go for pdf files
Don’t be crazy in SAP CRM


1. Is it possible to create condition record in both crm as
well as in R/3. explain in more details
ANS) yes it is possible ,

2. Can you give some example of business object,
customizing object, conditon object
ANS ) Condition object is R3AC5 EX (PRICING
CONDITIONS)
BUSINESS OBJECT IS R3AC1 EX ( BP ,ORG,
PRODUCT ETC)
Customizing object is R3AC3
3. What are the different bdocs available in MW
ANS) BDOC (business documents) tool where data transfer
from crm to mobile sales middle ware connect the two other
applications.
4. How do you integrate R/3 with CRM

ANS) Using middle ware we can integrate r/3 to crm

5. What are the different data update in crm through
middle ware
transaction data, customizing data ,condition data

7. what are the org.objects available in org.mgt.
Ans) 1)org.units
2)positions
8. What are the process of org.mgt
Be clear the question?

1. What is the difference between Campaign and Trade
Promotion
ANS)
Campaigns are the ways and mediums which help in
communication, increasing awareness, increase sales and
wide range of activities. It can be done through mailing
list, product promotions, tale calling etc. Meaning you are
trying to reach your customers for increasing customer
base, entering new markets or increasing sales or product
awareness.
For ex: Product demos or stalls in an exhibition

Trade Promotion Management is an activity which is done
with the help of your channel partners. The check here
is "trade", which means distributors, retailers,
wholesalers, re-sellers etc. The purposes remain the same
like to increase customer base or sale revenues but here
the incentives are given to your channel partner.
For ex; Commission to the wholesaler/distributor for
selling 100 cartons for a particular month.

2. What is the difference between Action & Workflow

Difference between Workflow and Action: Actions can be
triggered by users or conditions of the Business
Transactions. They can be used to create send out E-Mail to
an employee responsible to remind him. Workflow is used for
complex processes like an approval

Workflow: is an additional functionality for creating
business processes, for example asking Financial Director
for approval for and invoice with price > 5000 EUR.
In SWDD T-code you can create such a flow with some
conditions where It should be happen (e.g. send e-mail),
you use ABAP methods to do this logic

3. Do we need to assign workflow in Action
ANS) YES WE NEED TO ASSIGN IN ACTIONS
6. How the objective and tactics are controlled in
Marketing planner.
IT IS controlled through IMG setting – CRM-MARKETING-
MARKETING PLANNNING AND CAMPAGIN MANAGEMENT –BASICE DATA –
DEFINE OBJECTIVE

1. R3 adaptor exists in R3 , ANS) NO IN CRM ONLY
2. Business Partner category allows you to define number
ranges
ANS) NO
3. It is not possible to created your own business partner
Category ANS) NOT POSSIBLE
4. One role can have multiple data sets
YES WE CAN
5. In SAP,It is possible to identify duplicate BP master
record

YES USING DEDUBLICATE T.CODE BUPA_CLEAR

7. Partner role in SAP R3 and classification in CRM used to
define the interlinkage
ans) THIS IS wrong question plz correct it
8. Is it mandatory to define different org structure for
sales and service
ans) no not mandatory
9. It is possible to transfer R3 org structure directly to
CRM
Ans) yes using middle ware objectives
10. R3 employee personal master can be transferred to CRM
Ans) no
12. I can simultaneously use responsibility rule and org
model rule
13. Org model is time dependent
14. Org model (HR) in R3 can be transferred to CRM
15. HR Master Record can be transferred to CRM
16. Terri and org mgt can be used simultaneously
17. User defined attributes can be used to define my CRM
org models
18. Both in territory and org mgt it is possible to create
different labels
yes u can create
19. It is possible to store inactive BP in CRM system
Yes it is possible
20. It is possible to store inactive products in CRM
Yes it is possible

Regards,
Narsimha
erp.narsimha@gmail.com

Is This Answer Correct ?    13 Yes 0 No

Post New Answer

More SAP CRM (Customer Relationship Management) Interview Questions

what is masterdata in sap crm...

5 Answers   Spectra Soft,


What is the system landscape design for crm projects? What are the integration points within crm and with other systems?

0 Answers  


Any who wants complete SAP crm study material can contact me on my email id.i.e mehtazhussain@rediffmail.com

6 Answers  


1Q.What is importance of sap bi with crm? 2Q. Why do we require marketing analytics

0 Answers  


Difference b/w BP Role and Partner Function?

3 Answers   Cap Gemini, Infosys, TCS, Wipro,






how is the job market for sap crm ?

3 Answers  


how to copy the data from campaign to campaign element

0 Answers   TCS,


1.What is the name of java interface we use in segmentation? 2. What are the channels and communication mediums?

0 Answers  


What are Logical Links? Where do you adjust them?

3 Answers   Cap Gemini, DXC, Infosys, TCS, Wipro,


What is the guid concept in crm. How is it used?

0 Answers  


How are model access classes assigned?

0 Answers  


what is the basic THUMB RULE for SAP-CRM

6 Answers  


Categories
  • SAP Basis Interview Questions SAP Basis (1262)
  • SAP ABAP Interview Questions SAP ABAP (3939)
  • SAPScript Interview Questions SAPScript (236)
  • SAP SD (Sales & Distribution) Interview Questions SAP SD (Sales & Distribution) (2716)
  • SAP MM (Material Management) Interview Questions SAP MM (Material Management) (911)
  • SAP QM (Quality Management) Interview Questions SAP QM (Quality Management) (99)
  • SAP PP (Production Planning) Interview Questions SAP PP (Production Planning) (523)
  • SAP PM (Plant Maintenance) Interview Questions SAP PM (Plant Maintenance) (252)
  • SAP PS (Project Systems) Interview Questions SAP PS (Project Systems) (138)
  • SAP FI-CO (Financial Accounting & Controlling) Interview Questions SAP FI-CO (Financial Accounting & Controlling) (2766)
  • SAP HR (Human Resource Management) Interview Questions SAP HR (Human Resource Management) (1180)
  • SAP CRM (Customer Relationship Management) Interview Questions SAP CRM (Customer Relationship Management) (432)
  • SAP SRM (Supplier Relationship Management) Interview Questions SAP SRM (Supplier Relationship Management) (132)
  • SAP APO (Advanced Planner Optimizer) Interview Questions SAP APO (Advanced Planner Optimizer) (92)
  • SAP BW (Business Warehouse) Interview Questions SAP BW (Business Warehouse) (896)
  • SAP Business Workflow Interview Questions SAP Business Workflow (72)
  • SAP Security Interview Questions SAP Security (597)
  • SAP Interfaces Interview Questions SAP Interfaces (74)
  • SAP Netweaver Interview Questions SAP Netweaver (282)
  • SAP ALE IDocs Interview Questions SAP ALE IDocs (163)
  • SAP Business One Interview Questions SAP Business One (110)
  • SAP BO BOBJ (Business Objects) Interview Questions SAP BO BOBJ (Business Objects) (388)
  • SAP CPS (Central Process Scheduling) Interview Questions SAP CPS (Central Process Scheduling) (14)
  • SAP GTS (Global Trade Services) Interview Questions SAP GTS (Global Trade Services) (21)
  • SAP Hybris Interview Questions SAP Hybris (132)
  • SAP HANA Interview Questions SAP HANA (700)
  • SAP PI (Process Integration) Interview Questions SAP PI (Process Integration) (113)
  • SAP PO (Process Orchestration) Interview Questions SAP PO (Process Orchestration) (25)
  • SAP BI (Business Intelligence) Interview Questions SAP BI (Business Intelligence) (174)
  • SAP BPC (Business Planning and Consolidation) Interview Questions SAP BPC (Business Planning and Consolidation) (38)
  • SAP BODS (Business Objects Data Services) Interview Questions SAP BODS (Business Objects Data Services) (49)
  • SAP BODI (Business Objects Data Integrator) Interview Questions SAP BODI (Business Objects Data Integrator) (26)
  • SAP Ariba Interview Questions SAP Ariba (9)
  • SAP Fiori Interview Questions SAP Fiori (45)
  • SAP EWM (Extended Warehouse Management) Interview Questions SAP EWM (Extended Warehouse Management) (58)
  • Sap R/3 Interview Questions Sap R/3 (150)
  • SAP FSCM Financial Supply Chain Management Interview Questions SAP FSCM Financial Supply Chain Management (101)
  • SAP WM (Warehouse Management) Interview Questions SAP WM (Warehouse Management) (31)
  • SAP GRC (Governance Risk and Compliance) Interview Questions SAP GRC (Governance Risk and Compliance) (64)
  • SAP MDM (Master Data Management) Interview Questions SAP MDM (Master Data Management) (0)
  • SAP MRS (Multi Resource Scheduling) Interview Questions SAP MRS (Multi Resource Scheduling) (0)
  • SAP ESS MSS (Employee Manager Self Service) Interview Questions SAP ESS MSS (Employee Manager Self Service) (13)
  • SAP CS (Customer Service) Interview Questions SAP CS (Customer Service) (0)
  • SAP TRM (Treasury and Risk Management) Interview Questions SAP TRM (Treasury and Risk Management) (0)
  • SAP Web Dynpro ABAP Interview Questions SAP Web Dynpro ABAP (198)
  • SAP IBP (Integrated Business Planning) Interview Questions SAP IBP (Integrated Business Planning) (0)
  • SAP OO-ABAP (Object Oriented ABAP) Interview Questions SAP OO-ABAP (Object Oriented ABAP) (70)
  • SAP S/4 HANA Finance (Simple Finance) Interview Questions SAP S/4 HANA Finance (Simple Finance) (143)
  • SAP FS-CD (Collections and Disbursements) Interview Questions SAP FS-CD (Collections and Disbursements) (0)
  • SAP PLM (Product Lifecycle Management) Interview Questions SAP PLM (Product Lifecycle Management) (0)
  • SAP SuccessFactors Interview Questions SAP SuccessFactors (33)
  • SAP Vistex Interview Questions SAP Vistex (0)
  • SAP ISR (IS Retail) Interview Questions SAP ISR (IS Retail) (28)
  • SAP IdM (Identity Management) Interview Questions SAP IdM (Identity Management) (0)
  • SAP IM (Investment Management) Interview Questions SAP IM (Investment Management) (0)
  • SAP UI5 Interview Questions SAP UI5 (59)
  • SAP SCM (Supply Chain Management) Interview Questions SAP SCM (Supply Chain Management) (51)
  • SAP XI (Exchange Infrastructure) Interview Questions SAP XI (Exchange Infrastructure) (49)
  • SAP Cloud Platform Interview Questions SAP Cloud Platform (34)
  • SAP Testing Interview Questions SAP Testing (89)
  • SAP SolMan (Solution Manager) Interview Questions SAP SolMan (Solution Manager) (63)
  • SAP MaxDB Interview Questions SAP MaxDB (116)
  • SAP GUI Interview Questions SAP GUI (15)
  • SAP AllOther Interview Questions SAP AllOther (329)