which screen support consultant uses in support project?
Answers were Sorted based on User's Feedback
Answer / ram
a support consultant can work in all screens which he has
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Answer / subha
He cannot work on all the screens
The work is carried in eitehr development screen or QUALITY
SCREEN BUT NOT ON prod screen
|Is This Answer Correct ?||1 Yes||0 No|
Answer / manoj kumar guin
As per my experience a support consultant need all the server access like DEV, QAS, & PRD. but in production live system we need only display access for which he can vie the error and he can analyze and test in quality system, if required he can replicate the same issue in quality system.
Manoj kumar guin
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