Answer / Dileep Kumar Sahu

SAP CRM IC, or SAP Customer Relationship Management Interaction Center, is a component of the SAP CRM suite designed for contact center management. It enables businesses to handle customer interactions via various channels (phone, email, chat) and provides tools for call routing, agent scripting, and quality management.

What do you mean by catalog variant?

1 Answers  

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What is the procedure to do text determination? Tell the process?

1 Answers   Cap Gemini, Infosys, TCS, Wipro,

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Explain normal text, log texts, log?

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HI,EVRYONE THIS IS SAMEER I AM NEW ON THIS FOUROM IAM JUST LOOKING SAP CRM INTERVEIW QUESTION ANY ONE CAN HELP PLZ.SEND ME ..........THIS IS MY EMAIL ID....SAMEER421983@YAHOO.CO.IN

1 Answers   IBM,

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In real time what sap crm consultant to?

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What is the difference between sales area dependent mini templates and sales area independent mini templates?Why are the used ?

1 Answers   Cap Gemini,

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How do you map org. structure?

1 Answers   TCS,

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Looking for SAP CRM training @ peopleclick bangalore?

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hi friends, iam new in this forum could you please help me in providing me with interview questions for sap-crm.i am going for interview in few days.thanks and take care.

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Define sales quotation?

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What is sales plan and what’s the use of sales plan What are the customizations for sales plan?

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hi everyone, can someone pls tell me about tickets and pls send me few tickets u have faced in base customization. my id - mnjkk83@gmail.com thanks.

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