hi this is jayeshbabu (sap sd) i have give an interview
with l&t infotech they asked ,e about
1) wht u have done in cutover activity?
2)where is the help desk?
3)one complex ticket where u had to put ur thinking caps on?
4)in which scenario v go for different pricing procedure at
orders and billing?
plz do answer this i would be very thankful to u in advance
Answers were Sorted based on User's Feedback
Answer / ratnakar reddy k
Pls find the answers.These answers may guide you.
1.You could have replied like this, As cutover activity is
done in the final preparation stage of the ASAP
methodology,while migrating the data from the legacy system
to the sap systems,Billing will be stopped for that point
of time for time being.YOU could have told that , I have
assisted in finding out the data relating to the Open
Orders,Contracts,Pricing activities and Billing
Documents,for the same time data relating to the Material
master of Book stock,physical stock.etc.You should reply in
such a way that he should be convinced that you really
worked on that.Answer slowly no problem.
Actually the cut over plan anyway will be provided by the
Implementation partner.
All the other activities at this point of time will be
stopped,what ever you want to modify will be done before or
after this activity only.I am telling this for your Idea.
2.He might be asking this question to find out the location
of the help desk, where exactly it was established.
3.Tickets or nothing but the issues what enduser will face
while using the ERP System.prepare for interview some 5 to
6 issues with solutions.Normally issues will come in Order
management level.
4.You can go for different pricing procedures for different
scenarios like,when the company has exports
scenarios,Consignement processes,and short term events like
exhibitions etc.
The above answers are just little bit guidelines,Answers
might be depending on the situations when you face the
interview.
Inviting further explanations
Is This Answer Correct ? | 28 Yes | 1 No |
Answer / ram
1.Cutover strategy or Cutover plan is the activity done in
ASAP methodology, while transfering the data from the
lagacy system to the sap system.At this point of time the
billing will be stopped,all the open
orders,contracts,pricing data will be transfered as per the
cutover plan which is provided by the implementation
partner.what ever you want to do on the system u need to do
before or after this activity.
2. IT IS TO SEND THE ISSUES TO THE SAP AG IF CANT BE SOLVED
IN YOUR SIDE. WITH THE HELP OF OSS NOTE YOU CAN SOLVE THOSE
ISSUES
3.TALK ABOUT IDOC RELATED ISSUES
4. CONTRACTS, CONSIGNMENTS, SERVICE ORDERS
CORRECT ME IF IAM WRONG
Is This Answer Correct ? | 14 Yes | 0 No |
Answer / subha
Jayesh
Once we come out with blueprint and project preparation
we go for a cut over strategy whcih means it the ultimately
dead line for the project to be tested and then go live .
At this stage you cannne do any trasactions or changes and
the changes on errors or modifications are done once you
come out of it
In HELP DESK WHAT ACTUALLY HAPPENS IS THAT the end user
while creating a order of entering data faces the erros and
is not able to move ahead at this point he throws a tick or
the problem to you which through help desk incase you are
able to sort it out you get back to him immeditely or you
pass the proble to the concerned dept in your team
This question is basically asked incase you show in your
resuem that you have been in support .
On account of differnace in the sales order generation you
ahve diffenrt pricing secenerio and also hae it incse you
have palnt in one one countyr and comapny code in other
contury on account of exchange ratio . More in 6.0 version
you ahve cin ( country india version that deals with excise
duty ) and vat so you will certainly have the difrent
pricing secenarios
There are sevral issue where you can answer it like define
exchange ratio as here you need to get the information from
FICO TEAM
tHEN YOU CAN ALSO FCE THIS IN ATP AS THERE IN mrp control
you need to get the in from the mm dept
sOME TIMES THE DATA IS NOT THERE IN THE TABLE SO NEED TO
GO TO ABAPER
Is This Answer Correct ? | 6 Yes | 0 No |
Answer / madhusudhan
Hi Jayesh babu,
1.Cutover activity means what is the strategy and plan.
Cutover strategy means what is the tool you are utelizing
to upload the data from legacy to SAP system, lets say LSMW
or E Cat.
Cutover pan nothing but how and in which sequence you are
planning to upload the data, lets take one scenario,
business runs on legacy system but everyday end user enters
the data for that you clearly give instructions that they
have to stop working on legacy system while uploading the
data and you prepare the excel sheets to run the business.
and you can plan on the week ends also for the data upload.
and what data first you are going to upload also imp.
usually master data after that transactional data will be
uploaded.
2.Help desk will be there at clients location when in
Support project where in my project my cleint got thier own
help deak it is the level1 support environment, here any
tickets are raised by end user it will be escalated to the
IT Helpdest and then after from it helpdesk it will be
escaleted to Support team. or if you need any enhancements
on the SAp aplication which is not provided by SAP, there
is a Helpdesk from SAP AG from where we will get OSS notes
to fill the requirements.
3. complex tickets max. like tickets wich are related to
integration for this u have to integrate with other module
team members to resolve the ticket. You can take any ticket
saying that integrated with other modules and spoke with
enduser and lot of discussion done to solve the issue.
4.Differant pricing proc. can be defined for Free of charge
item,Export sales, consignment sales, thirdparty sales,
intercompany sales, contracts and Returns.
Is This Answer Correct ? | 5 Yes | 2 No |
Answer / shiva
1) Cutover Activity is how & in what sequence we load data
from legacy to SAP systems. It means weather we 1st load
Master data followed by Transaction data, Configuration
Data etc. No hard & fast rule that it should be done in
that order. It depends.
2) It again depends. Usually it may be located at client
site.Some times even our company can open hepl desk to
cater to various clients.
4) In Intercompany Process (3 party sale) we use diff
pricing procedures
Is This Answer Correct ? | 4 Yes | 2 No |
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