In a return process for a faulty material for which invoice is done and custom

In a return process for a faulty material for which invoice is
done and customer wants to settle in 2 scenarios 1-- in credit
memo and 2--by another material, how to configure this.

Question Posted / navarun81

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In a return process for a faulty material for which invoice is done and customer wants to settle i..

Answer / tg

For Credit Memo Scenario - Create Credit Memo Request wrf
to invoice or sales order and then create credit memo.
For II scenario - Subsequent delivery free of charge can
be used .

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