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What are the Business Roles available/you know?
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Answer / guest
sales PRO
Mktng PRO
Service PRO
for IC business roles
IC_Agent
IC_Manager
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Answer / rajiv jani
Sales Professional
Marketing professional
Service Professional
Interaction centre agent
Interaction centre manager
The above are standard business roles provided in SAP CRM. However, we can create new roles as per the requirement of the organization.
| Is This Answer Correct ? | 2 Yes | 0 No |
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