Answer / avishek prakash

Question :- When you are On support then you get severity 1 ticket, how do you take action?

Answer :-
1. Firstly open the ticket
2. Read what the problem is about
3. Login to targeted Servers.
4. Check Logs depending on Error.
5. Propagate first hand information to STAKE HOLDER (DUTY MANAGER)
6. Sit on Issue, fix it, and Close it

Kindly pls give me brief explanation about SAP SD CIN to under stand the basics & not give the entire configuration part it would be higly appreciated if some one help me at the earliest, regards, Srinu

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is it necessary to learn CRM as a SD consultant? <moderator> Dear chandu, Please post all common enquiries in Forum. </moderator>

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