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How you support the clients. Could you expalin me prcedure
of loging the tockens and how do you intract to clients.
Also hom many tockens you get in a day ( on an average).
- 2 Answers
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- Cap Gemini, IBM, I also Faced
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Answers were Sorted based on User's Feedback
Answer / veerababu
As a support level we have received ticket from client/end
user to offshore service help desk from there distribute the
ticket relating fi ticket to fi consultant and sd ticket sd
consultant.
Average 5 to 15 ticket we have received.
| Is This Answer Correct ? | 7 Yes | 1 No |
Answer / sunny balyan
Try to solve error whether it is from Fi,SD, Mm any module.
If find unable then take help of seniors.
| Is This Answer Correct ? | 0 Yes | 1 No |
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