Our company has 2 divisions:
Food Service & Food Beverage Units
Now we have a problem...
The customer no. 500 , is shared between our Food Service
and Food & Beverage units. T
we do not have a customer hierarchy for the following
combination:
sales org. 1000
dist. channel 10 ( for food service)
division 00.
We cannot set this up because we have the customer hierarchy
already created for
sales org.1000,
dist. channel 11 ( for food and beverage)
division 00
Is there anyway that we can set up the customer hierarchy
for food service units?
Please let me know
Answer / Hidayat Abbas
One possible solution is to create a separate sales organization for Food Service units with their own distribution channels, while keeping the existing hierarchy for Food & Beverage. This would allow you to assign Customer No. 500 to the appropriate division without affecting the current customer hierarchy.
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