Answer / nilesh

Check due to what reason the spool request failed in SP01
Transaction.

IF its a connective issue, the User can again send a request
for the print.
IF its not the Connection Issue , in this case the one can
check the printer configuration from his side through SPAD
transaction.
And than further drill to the transactions SM50 & MMC to
check the spool process.

Answer / sravan kumar pendyala

first we need to check why the spool proces is fails.
Next we need see the SM50 & sap MMC console regarding spool
process .check sm21 for any information.and if possible
check the printer configration.

If multi log on parameter value is:1". one GUI user logged in one terminal, and same user id logged on other terminal as GUI, It will ask for Terminate a session if User selected to Terminate it will not to be terminated in SAP 

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what is netweaver

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what all checks will you perform when sap is down

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