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How a ticket (run time problem) comes to a junior sap
consultant (at support level)?
In which server he solves the ticket (run time problem)?
- 6 Answers
- 16025 Views
- Accenture, IBM, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / gaurav
ticket comes thrgh internal mail link to support level.i
think he will solve that error in development server then
he will test in quality server after then he will release
t.p to production client or server
| Is This Answer Correct ? | 19 Yes | 3 No |
Answer / isoumo
Tickets will be receiving from Production Server.
Solutions should be depends on client service desk. We
have to give the answers through emails.
If it is configuration change we have to ask Change Request
form from the client. Then we have to do configuration
after that it moves to testing server. Once consultant
checks if there is no error it will be transported to
Quality server, there user has to check and give User
Acceptance testing. Then only the requests move to
production server.
| Is This Answer Correct ? | 12 Yes | 0 No |
Answer / saikiran beegala
Tickets will be receiving from Production Server.
Solutions should be depends on client service desk. We
have to give the answers through emails.
If it is configuration change we have to ask Change Request
form from the client. Then we have to do configuration
after that it moves to testing server. Once consultant
checks if there is no error it will be transported to
Quality server, there user has to check and give User
Acceptance testing. Then only the requests move to
production server.
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / ganesan.m
hi i think that server is
VPN
VIRTUAL PRIVATE NETWORK....
| Is This Answer Correct ? | 0 Yes | 10 No |
Answer / sreeram.m
HAI
I THINK THAT ERROR WILL BE SOLVED BY TEAM-LEAMLEADER
| Is This Answer Correct ? | 1 Yes | 14 No |
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