Answer / nagarjun

Support project Roles and responsibilities:
1.Providing solution for user generated errors on various subjects like Pricing, document types, item categories, sheduline categories.
2.Proactively discussed critical issues with seniors for timely resolution
3.maintain SLA(Service Level Agreement)
4.Handling the tickets on daily basis
5.If user provided information is not sufficiant , then we coordinate with users for getting more information for timely resolution
6.If client is asking for any Change request the we've to prepare Change request document.

change request document consist of
I.Cleare discreption of change
II.Alternate solution
III.Estimated efforts 1.Functional man days 2. technical man days

Implementation Projec: 1.As a consultant we are involve from BBP(Business Blue Print) Phase
In this phase implementation partner will provide the questionaire through this we've to ask the questions one by one
And what ever core user explains we've to note it down and prepare AS-IS document
AS-IS document consist of present client business process what ever core user explains
Through this we've to prepare BBP document
BBP document consist of AS-IS and TO-BE
TO-BE document consist of how the client businees process going tobe in sap
while creating TO-BE document we find some gaps
GAP means any client requirement if there is solution from sap then we call it as GAP
when ever we find GAP the we've to prepare GAP analysis document
GAP analysis document consist of
clear discription of GAP
alternate solution
estimated efforts 1.functional man days 2. technical mandays

To maintain condition type we have to maintain condition record? is it true?

2 Answers  

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Over head cost controlling component enables you to plan, allocate, control and monitor overhead costs. which of the following fall under over head cost controlling? a)Cost element accounting b)Cost center accounting c)Internal Orders d)Activity based costing e)Plant based costing.

1 Answers  

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Where would you specify that a condition type is a discount or a surcharge?

2 Answers  

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How do we control credit check in pricing?

1 Answers  

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Have you worked on debugging? Explain any of one of the example?

1 Answers   Accenture,

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Tell me about the most difficult(typical) ticket you have faced till date in your support project? The ticket should have taken lot of time to get resolved and it should be a rare ticket where you do not these issues more frequently? How to answer this question more confidently? Where do we find difficult tickets so that we can explain in any interview. Please provide me some of the most difficult (2-4)tickets by giving the exact error message the end user is getting & what is ur analysis,findings and finally how did you resolved ( final resolution) that issue in detail along with path & t-codes. Please note that these tickets should be in such a way that it can be explainable in interview. As this question is given lot of weightage in selecting or rejecting the candidate so, It would of great help to me if you can send 2-4 tickets as early as possible. Also I request you to suggest some websites which would be useful in answering such questions. Thanx in advance

1 Answers   IBM,

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Hello Friends, pls Explain Free of Cost Samples(FOC)and explain step by step

6 Answers   IBM,

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there is no schdule line upto date?.where u have to difine schdule line and assine.

4 Answers   IBM,

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How to customise "Excise challan cum Commercial Invoice" in SAP? Explain in detail

0 Answers   IBM,

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Over head cost controlling component enables you to plan, allocate, control and monitor overhead costs. What are all fall under over head cost controlling?

1 Answers  

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tcs question ? at what phase of project do you have entred

1 Answers   TCS,

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what is mean by make to order and make to stock in availability check strategy group? what are the functionality in availability check?

1 Answers   IBM,

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