Answer / subha

there are 2 ways of handling this question
meathjod one

Simply tell them that you ahd a team of ba and pm who use
to often interact between you and the clinet through qa db
the second once can be through chat od mail proccedure you
can do this interaction and as and when the client needed
you pm and team lead used to go on site on b1 visa

Answer / satish

There are different ways depends on the client. Example
One: Business Analyst will provide the requirements.
Two: Onsite coordinator.
Three: Power User/Super user from client side.
Four: Business Process Knowledge Center(BPKC) Team member.

Hope this will help.
Satish

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