Answer / susanta

Confidently tell him i have done
For Support issues we are using Remedy tool
We have SLA(service level agreement) with client
For Priority 1 issues- 5min for acceptance the ticket and
solution within 2hr
P2 ticket- Acceptance within 4 hr And soln within 1 days
P3 ticket- Acceptance within 1day and soln within 21 week
etc...

What are the user exits?

0 Answers  

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Version Management for SD

2 Answers  

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What is a group condition. Has anyone used the condition type in a project.

3 Answers   Accenture,

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For what do you use customer hierarchies?

0 Answers  

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How higher level item category is controlled?

0 Answers  

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Hi, My requirement is when we create an order with reference to quotation or contract (mainly) the quantity should not be changed in sales order.So i would like to know how to do these settings if i want to control these??? Its very urgent for me. Thanks in advance.

3 Answers   IBM,

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What are the Steps in consignment processing?

5 Answers   Wipro,

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In how many ways a sap system can interact with third party system. please provide the details to understand well about interfaces

0 Answers  

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what is the use of shipment cost info? and why we maintain shipment cost info in sales document(vov8)?

1 Answers   IBM,

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You want to set up a new condition type. Name the necessary steps you have to do if you want the system to determine the new condition type automatically during sales order entry?

0 Answers  

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What makes a customer a Sold-to? How can you check?

2 Answers  

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Company launches a new product and gives 5% discount for only 100 qty from Jan 1st to 10th. The customer can order 50 qty on 2nd Jan & another 50 qty on 5th Jan or the customer can order 100 qty on the same day itself. But the discount applies only for 100 qty. If the customer orders 120 qty then 100 qty will have discount and for the remaining 20 qty no dsicount. how will u configure in the system.

2 Answers   IBM,

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