inteviewer asked me support activities i did in sap sd??
Answer / susanta
Confidently tell him i have done
For Support issues we are using Remedy tool
We have SLA(service level agreement) with client
For Priority 1 issues- 5min for acceptance the ticket and
solution within 2hr
P2 ticket- Acceptance within 4 hr And soln within 1 days
P3 ticket- Acceptance within 1day and soln within 21 week
etc...
| Is This Answer Correct ? | 6 Yes | 2 No |
How do you create customer account group?
in sales org 2 tab in material master there is genereal item cat group and other is item category group what is difference in these two, we have to mentain which group(I mean general cat group or item cat group as BANS) for third party sales. Plz its urgent i am apearing for an interview within 2/3 days plz ans as fast as u can
What is your SAP SD team size? Generally in SAP SD how many team members would be there?
What is the Difference between MAKE TO ORDER WITH ITEM CATEGORY TAK AND TAC . TELL ME THE BUSINESS SCENARIOS SO I CAN UNDERSTAND THE PURPOSE WITH STEP BY STEP IN THOSE DIFFERENT CASES
hi, I am a B.tech/MBA and have got experience of 3 plus yrs as engg professional as well as Sales & Marketing professional. I want to shift in SAP SD. Please can anyone guide me how can I enter in this field. And also what kind of questions are asked if I face an interview as a fresher in this field. Thankyou.
Tell me some of the views of material master record?
what is purpose of maintaining common distribution channels and common division??????
what were the setting had to be done when stock was send through company itself to customer instead of vendor in third party sales secenerio.
How can u check in SAP system, how, when and by whom which fields in the customer master record were changed?
what is uses of rebates?
Hi Experts,What are the different tools you use for SAP SD testing and how do you use it? Explain in detail regarding its work mechanism? Please give examples from your real time data from your project. Please give examples from your real time data from your project and the tools which u are using in your project? Looking forward for your express reply...I have interview within 1-2 days. So, give reply to this query asap.. I would be very grateful to you for your timely help.Thanks in advance. Regards
What is the structure of delivery document? What are the characteristics essential for combining more than one sales order as one outbound delivery?
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