Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

how do you spend your weekend? or how did u send your weekend?

Aegis, Genpact, HCL,

6 22052

most funniest moment of life, most embarrasing moment of life, how to sell a wrist watch?

Broadridge, Genpact, Satyam,

8 78234

HI MY NAME IS DHRUVA CHANDRA I HAVE FAILED INTERMITTENT THIS YEAR CAN I JOIN A CALL CENTER & even iam not 18 i am just 17

TATA,

1 5437

When a customer starts abusing u how will u deal with him? n what do u do?

DELL, Reliance, Somany Ceramics, TATA,

10 19800

what do u know about the company TATASKY?

TATA, Tata Sky, WNS,

10 25204

what do you mean by customer satisfaction?

11 31026

What do you know about female education?

IBM,

3 7821

im an engineering graduate (BE me) i have experience of 1.5 yrs in non technical BPO, i can justify abt my reasons for takin up call centers but they are asking me why have u chosen non technical being from technical side, i cant find any suitable answer to that question (basically im weak in technical concepts) so kindly tell me wat to say in this regard

2 6592

All question of call centre which will ask in interview, please send me on my email id as soon as possible. thank you

HCL,

1 5476

how would you relate your key competencies for the position you are applying for?

Convergys,

2948

describe briefly your standards for success?

Jobstreet,

6797

tell me when about a time when your common sense paid off for you?

Jobstreet,

2920

how do you feel about those who bend the rules or take a casual attitude about procedure?

Jobstreet,

1 4523

how to send the email to boss

1 10919

What is the biggest challenge facing the BPO industry today?

HDFC, IBM,

2 13126

Un-Answered Questions { Call Centre }

Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?

2457

why was the inbond process of vodafone

2336

Your expected salary?

2307

Do you get along well with co-workers?

2978

What difference will you make if you are selected as a team leader for this post

2392

i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there

3090

I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

2170

Why do you want to be a trainer?

1828

Do you know the procedures which should be followed while talking to a customer?

1216

How would you handle negative feedback from angry clients?

1179

what will join in my company?

2263

Do you know the online tools for excellent customer service?

1131

How can we define that the person is an intertesting person?

2542

How can you resolve the problem to customer’s satisfaction?

1231

What are your strengths and weaknesses? Give an example of this behaviour

2113

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