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Call Centre Interview Questions
Questions Answers Views Company eMail

how do you spend your weekend? or how did u send your weekend?

Aegis, Genpact, HCL,

6 22240

most funniest moment of life, most embarrasing moment of life, how to sell a wrist watch?

Broadridge, Genpact, Satyam,

8 78506

HI MY NAME IS DHRUVA CHANDRA I HAVE FAILED INTERMITTENT THIS YEAR CAN I JOIN A CALL CENTER & even iam not 18 i am just 17

TATA,

1 5502

When a customer starts abusing u how will u deal with him? n what do u do?

DELL, Reliance, Somany Ceramics, TATA,

10 20084

what do u know about the company TATASKY?

TATA, Tata Sky, WNS,

10 25503

what do you mean by customer satisfaction?

11 31313

What do you know about female education?

IBM,

3 7936

im an engineering graduate (BE me) i have experience of 1.5 yrs in non technical BPO, i can justify abt my reasons for takin up call centers but they are asking me why have u chosen non technical being from technical side, i cant find any suitable answer to that question (basically im weak in technical concepts) so kindly tell me wat to say in this regard

2 6669

All question of call centre which will ask in interview, please send me on my email id as soon as possible. thank you

HCL,

1 5537

how would you relate your key competencies for the position you are applying for?

Convergys,

2986

describe briefly your standards for success?

Jobstreet,

6833

tell me when about a time when your common sense paid off for you?

Jobstreet,

2970

how do you feel about those who bend the rules or take a casual attitude about procedure?

Jobstreet,

1 4604

how to send the email to boss

1 10997

What is the biggest challenge facing the BPO industry today?

HDFC, IBM,

2 13225


Un-Answered Questions { Call Centre }

explain 3 years gap in your employ history?

2346


Bangalore traffic

1809


I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?

2506


wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

2846


Do you get along well with co-workers?

3018


what are your contribution in this company?

2942


What will you do in a situation where system shuts down and you still handling customer on the phone?

2276


all general question related bpo and self

2571


Do you know the online tools for excellent customer service?

1195


Technical like c,c++,Telecommunication

3399


what's ur financial needs? how to face a furious customer? do you know how to motivate other?

2337


What do you consider as your greatest weakness and strength?

2294


What problem did you encounter and how did you overcome them?

3002


What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

2405


u having experience of more than 2 yeras in marketing so why u want to join bpo?

2506